Member Directory Software

Instead of maintaining a separate spreadsheet, PDF, or manually updated webpage, Join It lets you create a live member directory directly from your membership database. You choose which members appear, what information is displayed, and whether the directory is public or restricted to active members. The result is a professional, easy-to-manage directory that helps members connect while reducing manual admin for your team.

A public directory is useful when you want to showcase your members, promote member businesses, or help the wider community discover who belongs to your organization. A members-only directory works well when the directory is intended as a private member benefit, allowing active members to find and connect with one another. You control the visibility settings, so your directory can support the level of privacy and openness that fits your organization.

Join It lets you select the fields you want to display and control the order in which they appear. This gives you flexibility to create a directory that matches your organization's purpose, whether you're highlighting professional credentials, business information, locations, interests, or other member details. Because directory listings draw from each member's profile, updates members make flow through without a separate directory update process.

Search and filtering make your directory easier to use, especially as your membership grows. Visitors can quickly find specific members, businesses, locations, or other details that your organization chooses to display. Admins can also control which membership types are included, so the directory only shows the members you want to make visible. Custom field filters, available on the Extra plan, give visitors even more ways to narrow results by things like role, region, industry, chapter, or interest area.

Member-to-member messaging can turn your directory from a static list into a genuine networking tool. When enabled, members can reach out to one another directly, helping support referrals, collaboration, community-building, and peer connection. Messages are sent through Join It without exposing members' email addresses, and only active members can send messages — even if your directory is publicly visible. If your organization prefers a more limited directory experience, admins can keep messaging disabled and use the directory purely as a searchable member list.

Not every member may want or need to appear in a directory. Join It's opt-out functionality allows organizations to exclude specific memberships from the directory while still keeping those members active in the membership database. This gives your team more control over privacy, visibility, and member preferences without needing to maintain a separate manual list.

Embedding your directory is useful if your website is the main place members, prospects, or the public go to learn about your organization. Using the embeddable widget, you can place the directory on an existing website page — whether it's public-facing or part of a member-focused area — and it can be used with website platforms that support embedded HTML, including popular platforms like WordPress, Squarespace, Wix, and Ghost. The experience stays consistent with your brand while the directory itself remains live, reflecting your current membership without manual updates.

Organizations on Total, Extra, or Enterprise can enable the Member Directory from their Member Portal settings and customize how it appears. These plans give you the tools to create a searchable directory, choose public or members-only access, control which fields are displayed, and manage directory visibility. This makes the Member Directory a strong fit for organizations that want to offer member discovery, networking, or public member promotion as part of their membership experience.