Music Venue Membership Software
Join It runs the membership program alongside your ticketing: who has joined, what level they hold, whether they have renewed and which shows they came to. Members carry a digital card and get member pricing through Eventbrite.
- Monthly or annual supporter levels billed through Stripe
- Member discounts and presale codes through Eventbrite
- Digital member cards the door can scan with a phone
Trusted by Music Venues and Music Centers worldwide
Three Problems That Drain Every Venue Team
Your Best Fans Are Just Ticket Buyers
The ticketing system knows who bought what, not who comes to twelve shows a year and would pay to belong. Join It gives those fans a level, a card and a renewal date, and connects their attendance back to one record.
Member Perks Are Managed by Hand
Discount lists emailed to the box office, presale codes copied into spreadsheets, and someone checking names at the door. Join It ties membership status to Eventbrite discounts and presales, so the perk applies itself and lapsed members lose it.
Renewals Slip Because Nobody Owns Them
A membership launched in a busy season lapses in a busier one, and the team is booking shows, not sending reminders. Join It sends renewal reminders before and after the date, takes the payment and marks the record renewed.
One Platform, Purpose-Built for Venue Memberships
Join It replaces your scattered tools with a single platform your whole venue team can use, without a training manual.
Member Records
Every member, supporter level, contact detail, show attendance and payment history in one searchable database.
Recurring Billing
Charge monthly or annual supporter memberships automatically through Stripe. See who is current and who has lapsed.
Automations
Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.
Member Portal
Members update their own card details and contact information, and download their card, without emailing the venue.
Communications
Send announcements and newsletters to your whole community or to specific groups, straight from your member list.
Member Ticket Benefits
Connect Eventbrite and active members get discount or presale codes automatically, with attendance recorded on their record.
Every Member Record in One Searchable Place
Stop cross-checking a ticketing export, a mailing list and a spreadsheet to find out who your members are. Join It gives your team one searchable member database, with every record, level, show attendance, note and payment in one place.
- Import your existing supporter list from a spreadsheet
- Custom fields for favorite genres, seating preference and referrals
- Attendance from Eventbrite check-ins logged on the record
- Admin roles so box office and marketing see only what they need
Bill Supporters Monthly or Annually, Automatically
Set up your supporter levels once and Join It charges each member on their renewal date. They get a receipt, the record updates itself, and you see who is current and who has lapsed without a spreadsheet. Memberships sold at the door can be recorded by hand.
- Monthly and annual levels, each with its own price and perks
- Online payments through Stripe, with automatic receipts
- Failed payment emails to the member and to you
- Optional donation added at checkout for nonprofit venues
Give Members a Card the Door Can Check
Every member gets a digital card in Apple or Google Wallet showing their level and live status, so the door scans it with any phone camera and sees whether they are current. Connect Eventbrite and member pricing and presales apply at checkout.
- Apple Wallet and Google Wallet cards with a scannable QR code
- Card status updates automatically when a member renews or lapses
- Eventbrite discount and presale codes for active members only
- Eventbrite check-ins logged as attendance on the member record
Music Venues Already Running on Join It
The venues below range from a New York club to a small-town music hall to a community music center. They use Join It to turn regulars into members, apply member pricing through Eventbrite and keep renewals moving. If your venue looks like these, it will fit.
Elsewhere
New York
,
US
Ardmore Music Hall
Ardmore
,
US
Arlington Music Hall
Arlington
,
US
Nantucket Community Music Center
Massachusetts
,
US
Park City Music Hall
Connecticut
,
US
Musica en Segura
Jaén
,
ES
The platform has been perfect for setting up our membership scheme at The Lubber Fiend (a DIY music venue/charity in Newcastle, UK) - intuitive, easy to use and holds all of the membership/payment info all in one place.
Up and Running in an Afternoon
Import Your Supporter List
Upload your existing spreadsheet using the import template, with business names, contacts and emails as the minimum. Our support team helps you map the rest and load it, so nobody is retyping the list by hand.
Set Up Levels and Perks Once
Create your supporter levels and prices, connect Stripe and Eventbrite, and choose when reminders go out. From then on Join It bills each member on their renewal date and applies member pricing at checkout.
Invite Members to Their Portal
Send one welcome email. Members can then see their level, update their card details, add their digital card to Apple or Google Wallet and use their member pricing, without emailing the venue.
Plug in the tools you already use.
Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.
Member data
Mailchimp
Constant Contact
Klaviyo
Payment data
Stripe
QuickBooks
Xero
Everything else
Eventbrite
Webhooks
API
Venue Teams Ask Us
What is membership software for music venues?
Membership software for music venues helps venues manage members, season passes, patrons, renewals, event benefits, ticket activity, and member records.
Can music venues sell season passes or memberships?
Yes. Music venues can use Join It to sell recurring memberships, annual passes, patron levels, or supporter plans online.
How do music venue member ticket benefits work?
Music venues can connect Join It with ticketing tools to offer member discounts, presale access, or member-only ticket types.
Can music venues track member attendance?
Yes. Music venues can connect registrations, check-ins, and event activity back to member records where supported.
Can venues identify attendees who are not yet members?
Yes. When event activity connects back to the member database, venues can identify non-member attendees who may be good membership prospects.
Can music venue members receive digital passes?
Yes. Music venues on the Total plan and above can offer digital membership cards that members save to Apple Wallet or Google Wallet.
Ready to Turn Regulars Into Members?
Start a free trial, import your supporter list and set up your first level. No credit card, no setup fee, and real people on support if you get stuck.
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