Gym Membership Software

The Simple Gym Membership Management Software

Independent Gyms use Join It to manage their members' recurring billing. Join It is a powerful, yet easy to use software that can help you manage your gym memberships and recurring billing. Join It works with any type of fitness facility, whether it's an independent gym, CrossFit studio, personal training, and more.

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The software allows you to customize the type of membership plans your members purchase, handles members' recurring billing, and offers an intuitive members portal for members to update their details and payment method.

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Our Digital Membership Cards, which integrate with Apple Wallet and Android devices, offer a simple way to check-in members at the front desk.

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Other gym owners rave about how Join It has helped them automate their membership life-cycle, so they can focus more time on their clients.

Gym Membership Software

Experience a better way to manage your memberships

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No setup cost
No hidden fees
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Sync your membership database

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Join It integrates with a number of your favorite apps like QuickBooks, Constant Contact, MailChimp, Eventbrite, Slack, and more. These integrations mean your data will always be up-to-date and ready when you need it.

Any questions on Gym Membership Software?

Frequently Asked Questions about Gym Membership Software

What is gym membership management software?

Gym membership management software helps gyms manage members, plans, dues, recurring payments, renewals, check-ins, and member records.

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Gyms need to know who is active, who has paid, which plan each member holds, and who needs follow-up. Join It helps organize memberships, payment history, renewal dates, member status, custom fields, and check-in activity in one system. This supports the membership side of gym operations without relying on spreadsheets, cash lists, or manual status checks. Check-in tools are included from the Total plan upward.

Can gyms create different membership plans?

Yes. Gyms can create membership types for monthly, annual, family, student, coach, staff, trial, or special-access plans.

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Gym memberships often vary by access level, billing cadence, age group, or benefit. Join It lets you create plan types with their own pricing, renewal schedule, signup questions, and status tracking. This helps gyms avoid forcing every member into one generic plan and makes it easier to manage the real structure of the business.

Can gyms import existing Stripe subscriptions?

Yes. Gyms with existing Stripe subscriptions can move them into Join It so recurring billing can continue with less disruption.

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If your gym already bills members through Stripe, you may not want to interrupt active subscriptions during a software move. Join It can support importing existing Stripe subscriptions so you can bring member records and recurring payment relationships into the platform together. This helps gyms improve membership management without asking every member to restart their billing.

Can gyms collect waivers or signed agreements during signup?

Yes. Gyms can collect waiver acceptance through custom fields, and organizations on the Extra plan can use the Signature custom field for signed PDFs.

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Many gyms need liability waivers, policy acknowledgments, health statements, or consent forms before someone joins. Join It can capture waiver acceptance during signup, and the Signature custom field on the Extra plan lets members sign a PDF document that is stored on their record. If your gym has legal or insurance requirements, confirm the process with legal counsel.

What happens when a gym payment fails?

When a recurring payment fails, members can be notified to update billing details, and admins can monitor payment issues in the Join It dashboard.

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Failed payments are common with gym memberships because cards expire or banks decline charges. Join It helps keep payment issues tied to the member record, so staff can see who needs attention and members have a path to update payment details. This helps protect recurring revenue without relying only on manual payment checks.

Can gyms use digital membership cards and check-in?

Yes. Gyms on the Total plan and above can use digital membership cards and check-in tools to verify active members and record visits.

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Members can save a digital card to Apple Wallet or Google Wallet and use it to prove active status at the front desk or facility entrance. Staff can scan a QR code or record check-ins through Join It, helping the gym track visits and reduce paper sign-in lists. Digital cards and check-in tools are available on the Total plan and above.