Eventbrite Member Database

If your organization uses Eventbrite to manage events, Join It helps connect those events to your membership program. You can create Eventbrite discount or access codes for active members, choose which membership tiers receive specific benefits, and sync event orders and check-ins back to the member's record in Join It. This gives your team a clearer view of how members engage with events without manually reconciling Eventbrite exports against your membership database.

Member discounts are one of the most valuable ways to connect your membership program with Eventbrite. With the integration, you can set up discount codes that give members either a percentage discount or a fixed-amount discount on Eventbrite tickets. Redeeming is simple for members: they enter their member discount code at Eventbrite checkout — no coupon lists for your team to distribute or manage. These codes are tied to active membership status, helping you reward current members while encouraging non-members to join before registering for an event.

Access codes are useful when you want certain tickets to be visible only to a defined group, such as active members, VIP members, sponsors, board members, staff, press, or invited guests. Instead of publishing every ticket publicly, you can use Eventbrite hidden tickets and let Join It provide the right access based on membership status or tier. This is a strong option for member-only events, early access windows, special allocations, or restricted registration categories.

Free member admission is one of the most popular ways organizations use the integration. Set up a 100% member discount scoped to the right events or tickets, and active members can register at no cost while non-members pay the public rate. Because Eventbrite does not apply ticketing fees to free tickets, the discount does not create a hidden Eventbrite per-ticket cost. You can also set how many uses each member gets, so "free entry" can mean every event or a defined allocation per membership.

Not every member benefit needs to be the same. For example, general members might receive a small discount, premium members might receive a larger discount, and sponsors or VIP members might unlock hidden ticket types. With Join It and Eventbrite, you can create separate discount or access code rules for different membership types. This helps your organization turn event pricing and access into a clear, tier-based member benefit.

Different event benefits need different scopes. Discount codes can apply to a single event, to all your events, or to a specific ticket group, while access codes can cover all hidden tickets or a ticket group. One constraint to plan around: Eventbrite doesn't allow single-event and multi-event code types to run at the same time, so choose the scope that matches how your organization actually runs events and stay with that structure. For most organizations, that decision is simple — a standing all-events member discount, or a code built around the one big annual event.

This makes event benefits feel immediate. When someone joins your organization, the appropriate Eventbrite code can be created based on their membership type or eligibility, so they can use their member benefit without waiting for manual admin work. This is especially useful when you want to encourage people to join before buying a ticket, because the membership benefit can become available as soon as they become an active member.

This helps keep Eventbrite benefits aligned with live membership status. If a member expires, cancels, or otherwise becomes inactive, their Eventbrite discount or access code is no longer available for future use. If they renew through Join It, their Eventbrite benefit can be refreshed according to the rules you configured. This reduces the risk of expired members continuing to use member-only discounts or access after their membership has lapsed.

Event data is more valuable when it connects back to your membership database. With the integration, ticket purchases and check-ins can be recorded in Join It and tied to the relevant member profile, giving your team a clearer view of event engagement. You can also sync the events themselves — when an event is published in Eventbrite, it can automatically appear on your Join It profile, so your member-facing event listings never fall out of date. And if someone buys a ticket but is not currently a member, they can be tagged as Prospective in your member list when configured, ready for follow-up after the event.