Gaming Lounge Membership Software
Join It runs the membership program for a game cafe, arcade or gaming lounge: who has joined, which plan they are on, whether this month's payment went through and how often they come in. Your point of sale stays where it is.
- Monthly, annual or free membership plans, billed through Stripe
- One member list showing active, overdue and lapsed
- QR check-in at the register from a card on the member's phone
Trusted by Game Cafes and Gaming Lounges worldwide
Three Problems That Drain Every Lounge Owner
Your Regulars Are Invisible in the Till
The point of sale knows what sold, not who keeps coming back, so the people who make the lounge work are just another transaction. Join It gives every regular a record, a plan and a card, so you know who they are and can treat them like it.
Membership Perks Are Tracked on Sticky Notes
Free entry nights, discounted play and tournament priority only work if staff can check who is entitled. Join It puts live membership status on a card any phone can scan, so staff know in a second and nobody argues at the counter.
Expired Cards Keep Getting the Discount
A subscription fails, the member keeps coming in, and nobody notices until the month closes. Join It emails the member and you when a payment fails, marks the record overdue, and shows expired status on the card at the door.
One Platform, Purpose-Built for Lounge Memberships
Join It replaces your scattered tools with a single platform your whole counter staff can use, without a training manual.
Member Records
Every member, plan, favorite games, contact detail and payment history in one searchable database.
Recurring Billing
Charge monthly or annual memberships automatically through Stripe, or run a free loyalty tier. See who has paid.
Automations
Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.
Member Portal
Members update their own card details, contact information and plan without asking staff at the counter.
Communications
Send announcements and newsletters to your whole community or to specific groups, straight from your member list.
Check-In and Visit History
Staff scan the QR code on a member's digital card or search their name, and every visit is logged on their record.
Every Member Record in One Searchable Place
Stop keeping regulars in your head and everyone else in a sign-up form nobody reads. Join It gives your team one searchable member database, with every record, plan, note and payment in one place that anyone on the counter can access from a phone or an iPad.
- Import your existing member or loyalty list from a spreadsheet
- Custom fields for gamer tag, favorite games and birthday
- Full payment and visit history on every record
- Admin roles so counter staff see only what they need
Bill Members Monthly Without Chasing Anyone
Set up your plans once and Join It charges each member on their renewal date. They get a receipt, the record updates itself, and you see who is current and who is overdue without a spreadsheet. Members who pay at the counter can be recorded by hand.
- Monthly, annual and free plans, each with its own price and perks
- Online payments through Stripe, with automatic receipts
- Failed payment emails to the member and to you
- Family and student plans with their own pricing
Give Every Member a Card the Counter Can Scan
Every member gets a digital card in Apple or Google Wallet showing their plan and live status, so whoever is on the counter scans it with a phone or iPad and sees whether they are current. Behind it sits a portal where members update their own details.
- Apple Wallet and Google Wallet cards with a scannable QR code
- Card color by plan, so a premium member is obvious at a glance
- Every scan logged as a visit on the member record
- Check-in reports showing who came in this week and this month
Up and Running in an Afternoon
Import Your Member List
Upload your existing spreadsheet using the import template, with business names, contacts and emails as the minimum. Our support team helps you map the rest and load it, so nobody is retyping the list by hand.
Set Up Plans and Perks Once
Create your membership plans and prices, connect Stripe, and choose when reminders and receipts go out. From then on Join It charges each member on their renewal date and follows up when a card fails.
Invite Members to Their Portal
Send one welcome email. Members can then see their plan, update their card details, add their digital card to Apple or Google Wallet and check in at the counter, without asking staff.
Plug in the tools you already use.
Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.
Member data
Mailchimp
Constant Contact
Klaviyo
Payment data
Stripe
QuickBooks
Xero
Everything else
Eventbrite
Webhooks
API
Lounge Owners Ask Us
What is membership software for gaming lounges?
Membership software for gaming lounges helps manage players, subscriptions, passes, renewals, events, attendance, perks, and customer records.
Gaming lounges often combine recurring memberships with events, tournaments, access benefits, and community engagement. Join It helps organize customer records, payments, renewal status, custom fields, communication lists, and member activity. This gives lounge staff a clearer way to see who is active, what plan they hold, and how members participate.
Can gaming lounges offer monthly or annual memberships?
Yes. Gaming lounges can create monthly, annual, or fixed-term membership plans and collect payments online through Stripe.
A gaming lounge may offer regular access, discounted play, tournament perks, family or student plans, or premium member benefits. Join It lets you create membership types that reflect those options, with payment history and renewal status connected to the member record. Recurring billing and renewal reminders help keep subscriptions current with less manual chasing.
Can gaming lounges manage tournaments and member nights?
Yes. Join It can help gaming lounges manage registrations, member discounts, and participation history for tournaments, member nights, leagues, or special events.
Events are often central to gaming communities. Join It can connect event participation back to member records so staff can understand who attends, who engages often, and which programs are most popular. If your lounge uses Eventbrite, active members can receive access or discounts for eligible events.
How can gaming lounges handle failed payments?
When a recurring payment fails, members can be notified to update billing details, and admins can monitor failed-payment activity in the dashboard.
Failed payments are common for subscription businesses because cards expire or banks decline transactions. Join It helps keep failed payments visible by prompting members to update payment details and keeping payment status connected to the member record. This helps lounge staff follow up on accounts that need attention without manually checking every subscription.
Can gaming lounge members update their own profiles?
Yes. Members can use the Member Portal to update contact details, profile information, and payment methods where self-service editing is enabled.
Gaming communities often have fast-moving membership lists, and keeping records accurate manually can become tedious. Letting members update their own information reduces staff requests and improves the quality of your customer data. Members can also view their status and renewal information, making the membership experience more self-service.
Can gaming lounges survey or email their members?
Yes. Join It can connect membership data with communication and feedback tools such as Mailchimp, SurveyMonkey, and other integrations.
A gaming lounge may want to ask members about events, game preferences, tournaments, or scheduling. Join It can help keep the member list organized and sync relevant data with email or survey tools. This makes it easier to contact the right members without manually rebuilding lists from signup forms or point-of-sale exports.
Ready to Know Your Regulars by Name?
Start a free trial, import your member list and set up your first plan. No credit card, no setup fee, and real people on support if you get stuck.
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