Theater Membership Software
Join It runs the membership side of a theater: who has joined, what level they hold, whether they renewed for the season and which shows they came to. Members carry a digital card and get member pricing through your ticketing.
- Season memberships that all renew on the same date
- Household and gift memberships with a card for each name
- Member presales and discounts through Eventbrite
Trusted by Community Theaters and Playhouses worldwide
Three Problems That Drain Every Small Theater
Ticket Sales Do Not Tell You Who Keeps Coming Back
The box office knows who bought what, not who comes to every production and would pay to belong. Join It gives those patrons a level, a card and a renewal date, and connects their attendance back to one record.
Season Renewals Are Chased by Volunteers
A membership launched with the season lapses when the next one opens, and the people who could chase it are building the set. Join It sends renewal reminders before and after the date, takes the payment and marks the record renewed.
Members Cannot Prove They Are Members
A printed card or a name on a list slows the door on opening night. Join It gives every member a digital card with live status, so front of house scans it with a phone and the member pricing or priority seating is honored without a search.
One Platform, Purpose-Built for Theater Membership
Join It replaces your scattered tools with a single platform your whole team can use, without a training manual.
Member Records
Every member, contact detail, membership type and payment history in one searchable database.
Dues and Renewals
Collect season or annual membership online, on a fixed date or an anniversary, or record checks by hand.
Automations
Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.
Member Portal
Members update their own details, pay and download their card without calling the box office.
Communications
Send announcements and newsletters to your whole community or to specific groups, straight from your member list.
Season and Household Memberships
Levels that expire with the season, household levels with a card for each named member, and gift memberships.
Every Member Record in One Searchable Place
Stop reconciling the box office export with the membership spreadsheet to find out who is a current member. Join It gives your team one searchable member database, with every record, level, household, note and payment in one place.
- Import your existing patron list from a spreadsheet
- Household levels with each named member on the record
- Custom fields for seating preference and volunteer interest
- Full payment and attendance history on every record
Collect Season Renewals Without a Volunteer Chasing Them
Set each membership level once and let Join It do the collecting. Members get a payment link and a receipt, the record updates itself when they renew, and you see who is current at each level without a spreadsheet. Checks can still be recorded by hand.
- Online payments through Stripe, with automatic receipts
- Reminders before and after the renewal date, sent for you
- Fixed season expiry so every member renews together
- Optional donation added at checkout on top of membership
Give Front of House a Card It Can Check
Every member gets a digital card in Apple or Google Wallet showing their level and live status, so the door or the lobby desk scans it with any phone and sees whether they are current. Connect Eventbrite and member pricing and presales apply at checkout.
- Apple Wallet and Google Wallet cards with a scannable QR code
- Card status updates automatically when a member renews or lapses
- Eventbrite discount and presale codes for active members only
- Eventbrite check-ins logged as attendance on the member record
Up and Running in an Afternoon
Import Your Member List
Upload your existing spreadsheet using the import template, with names and emails as the minimum. Our support team helps you map the rest and load it, so nobody is retyping the member list by hand.
Set Up Levels and Season Dates Once
Create your membership levels and prices, set the season expiry date, connect Stripe and Eventbrite, and choose when reminders go out. From then on Join It collects, sends receipts and applies member pricing.
Invite Members to Their Portal
Send one welcome email. Members can then see their status, pay, add their card to Apple or Google Wallet and update their own details, without calling the box office.
Plug in the tools you already use.
Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.
Member data
Mailchimp
Constant Contact
Klaviyo
Payment data
Stripe
QuickBooks
Xero
Everything else
Eventbrite
Webhooks
API
Theater Teams Ask Us
What is theater membership software?
Theater membership software helps theaters manage members, patrons, households, gifts, renewals, presales, event benefits, and member records.
Can theaters offer household and gift memberships?
Yes. Theaters can create household memberships and offer gift memberships for patrons who want to purchase membership for someone else.
How do theater member presales and discounts work?
Theaters can use connected ticketing tools or event workflows to offer active members presale access, discounts, or member-only events.
Can digital cards speed up theater entry or benefit verification?
Yes. Theaters on the Total plan and above can provide members with wallet-based digital cards (Apple Wallet and Google Wallet).
Can theater memberships follow fixed season dates?
Yes. Theaters can use fixed expiration dates when memberships need to follow a season, calendar year, or campaign cycle.
Can theaters import existing patrons and subscriptions?
Yes. Theaters can import existing patron records, and supported existing Stripe subscriptions can be moved into Join It where relevant.
Ready to Turn Subscribers Into Members?
Start a free trial, import your member list and set up your first membership type. No credit card, no setup fee, and real people on support if you get stuck.
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