Museum Membership Software | Join It

Museum Membership Software

Join It runs the membership side of small museums: household and individual levels, renewals that remind themselves, gift memberships, and a digital card the front desk can check in seconds.

  • Household memberships with a card for each named member
  • Renewals on a calendar year or the anniversary of joining
  • Digital member cards the admissions desk scans with a phone
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Join It member list for a museum showing membership levels and renewal status

Trusted by Museums and Cultural Nonprofits worldwide

4,000+
Organizations
Associations, nonprofits, clubs & communities
$100M+
Payments
Recurring dues, one-time payments & event revenue
40+
Countries
From small social groups to tens of thousands of members
The Reality for Most Small Museums

Three Problems That Drain Every Membership Manager

01

The Front Desk Cannot Tell Who Is a Member

A printed card carries no expiry the desk can trust, and the member list lives in a spreadsheet nobody at admissions can see. Join It gives every member a digital card with live status, so the desk scans it and knows at once.

02

Renewal Emails Written Level by Level, by Hand

Eight membership levels and five reminders each is forty emails to set up and keep current. Join It sends renewal reminders before and after the date, takes the payment and marks the record renewed.

03

Membership Pricing on Events Cannot Be Verified

You offer members a discount on the preview night, but the ticketing system has no idea who is a member. Join It ties membership status to event pricing, in its own events or through Eventbrite, and records who came on the member's record.

Everything You Need

One Platform, Purpose-Built for Museum Membership

Join It replaces your scattered tools with a single platform your whole membership team can use, without a training manual.

Member Records

Every member, household, level, contact detail and payment history in one searchable database.

Dues and Renewals

Collect membership dues online, on a calendar year or an anniversary, or record checks by hand. See who is current.

Automations

Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.

Member Portal

Members renew, update their own contact details and download their card without calling the membership office.

Communications

Send announcements and newsletters to your whole community or to specific groups, straight from your member list.

Household and Gift Memberships

Family and household levels with a card for each named member, and gift memberships a patron can buy for someone else.

Member management

Every Member Record in One Searchable Place

Stop reconciling the membership spreadsheet with the payment processor to find out who is current. Join It gives your team one searchable member database, with every record, household, note and payment in one place that the office and the front desk can reach.

  • Import your existing member list from a spreadsheet
  • Household levels with each named member on the record
  • Custom fields for interests, patron level and mailing preferences
  • Full payment and visit history on every record
Learn more
A membership confirmation email with Add to Apple Wallet and Add to Google Wallet buttons, next to a phone showing the saved digital membership card
Dues and Payments

Collect Renewals Without Writing Forty Reminder Emails

Set each membership level once and let Join It do the collecting. Members get a payment link and a receipt, the record updates itself when they renew, and you see who is current at each level without a spreadsheet. Checks can still be recorded by hand.

  • Online payments through Stripe, with automatic receipts
  • Reminders before and after the renewal date, sent for you
  • Fixed calendar-year expiry or renewal on the anniversary of joining
  • Optional donation added at checkout on top of membership
Learn more
Payment Collections dashboard showing a total of $120,620 collected with progress bars for Q1 Dues at 79% paid, Q2 Dues at 97% paid, and Q3 Dues at 100% paid, alongside buttons for sending reminders and exporting report.
Automations and Self-Serve

Give the Front Desk a Card It Can Trust

Every member gets a digital card in Apple or Google Wallet showing their level and live status, so the admissions desk scans it with any phone camera and sees whether it is current. Behind it sits a portal where members renew and update their details.

  • Apple Wallet and Google Wallet cards with a scannable QR code
  • Card status updates automatically when a member renews or lapses
  • Each scan logged as a visit on the member's record
  • Printable cards for members who prefer one in the mail
Learn more
A membership confirmation email with Add to Apple Wallet and Add to Google Wallet buttons, next to a phone showing the saved digital membership card

After a horrid launch with a competitive product, I switched to Join It and was up and running in 1 day.

No hassles, no excuses, just progress and support. Sent my data, they notified me of errors, we fixed them and BAM! it was done.

Taking on new members within the hour.

c
Jim B.
Hands On House
Start today

Up and Running in an Afternoon

01

Import Your Member List

Upload your existing spreadsheet using the import template, with business names, contacts and emails as the minimum. Our support team helps you map the rest and load it, so nobody is retyping the list by hand.

02

Set Up Levels and Reminders Once

Create your membership levels and prices, choose calendar-year or anniversary renewal, connect Stripe, and set how many reminders go out before and after the date. From then on Join It collects and follows up.

03

Invite Members to Their Portal

Send one welcome email. Members can then see their level, renew, add their card to Apple or Google Wallet and update their own details, without calling the membership office.

Integrations

Plug in the tools you already use.

Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.

Member data

Every new, renewed or lapsed member lands in the right list.

Mailchimp

Audiences and tags, kept current

Constant Contact

Contact lists synced automatically

Klaviyo

Segment members for lifecycle email
+
many more

Payment data

Dues collected, reconciled and in your books.

Stripe

One-time and recurring payments

QuickBooks

Membership revenue in your ledger

Xero

Reconcile dues without re-keying
+
many more

Everything else

Events, custom workflows and 
anything you want to build.

Eventbrite

Two-way event and attendee sync

Webhooks

Push events anywhere, in real time

API

Build on our documented REST API
+
many more
These are the tools our customers love most. Zapier, WordPress, Squarespace and hundreds of others connect too — and anything else you run can reach us through webhooks or the API.
Common Questions

Museum Membership Managers Ask Us

What is museum membership software?

Museum membership software helps museums manage members, households, patrons, renewals, admissions, donations, events, and member records.

Museums often manage a wide mix of individual members, family memberships, patrons, donors, volunteers, and event attendees. Join It helps keep membership levels, payment history, renewal dates, donation activity, digital cards, and event participation connected in one database. This gives museum teams a clearer view of who supports the museum and how they engage with visits, programs, and giving. Digital membership cards are available on the Total plan and above.

Can museums offer household and family memberships?

Yes. Museums can create household or family membership types that include multiple people under one membership.

Family memberships are often central to museum programs because one purchase may cover adults, children, or named household members. Join It can support group-style memberships so the museum can manage a household relationship without losing track of the individuals connected to it. This helps with renewals, admission questions, member communications, and benefit eligibility.

Can museums sell gift memberships online?

Yes. Museums can offer gift memberships for patrons or supporters who want to purchase membership for someone else.

Gift memberships are useful for holidays, birthdays, campaigns, or patron development. Join It can support gift membership workflows so a buyer can give membership as a present while the museum keeps the recipient’s membership record organized. This creates a flexible way to grow membership beyond standard renewals and walk-up sales.

How do museum digital membership cards work at admission?

Museums on the Total plan and above can provide members with wallet-based digital cards (Apple Wallet and Google Wallet) and use at admission.

Digital cards help front-desk staff verify active membership faster than checking printed cards or searching lists. Cards can include member details and a QR code for scanning, and because they are tied to live membership status, expired memberships are easier to identify. Digital membership cards and check-in tools are available on the Total plan and above.

Can museums offer member discounts for events or programs?

Yes. Museums can connect membership status to event discounts, member-only programming, previews, workshops, or special access.

Member events can be a major reason people renew. Join It can help museums offer member benefits through native event registration or ticketing integrations like Eventbrite. This makes it easier to give active members the right access or pricing while tracking event engagement back to the member record.

Can museum memberships follow a fixed calendar year or season?

Yes. Museums can use fixed expiration dates when memberships need to follow a calendar year, fiscal year, or exhibition season.

Some museums prefer memberships to renew on a predictable annual cycle rather than on each member’s signup anniversary. Join It can support fixed expiration dates, making seasonal campaigns and year-end renewal communication easier to manage. This helps staff explain membership timing clearly and plan renewal pushes around the museum’s calendar.

Ready to Give the Front Desk a Card It Can Trust?

Start a free trial, import your member list and set up your first level. No credit card, no setup fee, and real people on support if you get stuck.

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