Museum Membership Software
Join It runs the membership side of small museums: household and individual levels, renewals that remind themselves, gift memberships, and a digital card the front desk can check in seconds.
- Household memberships with a card for each named member
- Renewals on a calendar year or the anniversary of joining
- Digital member cards the admissions desk scans with a phone

Trusted by Museums and Cultural Nonprofits worldwide




Three Problems That Drain Every Membership Manager
The Front Desk Cannot Tell Who Is a Member
A printed card carries no expiry the desk can trust, and the member list lives in a spreadsheet nobody at admissions can see. Join It gives every member a digital card with live status, so the desk scans it and knows at once.
Renewal Emails Written Level by Level, by Hand
Eight membership levels and five reminders each is forty emails to set up and keep current. Join It sends renewal reminders before and after the date, takes the payment and marks the record renewed.
Membership Pricing on Events Cannot Be Verified
You offer members a discount on the preview night, but the ticketing system has no idea who is a member. Join It ties membership status to event pricing, in its own events or through Eventbrite, and records who came on the member's record.
One Platform, Purpose-Built for Museum Membership
Join It replaces your scattered tools with a single platform your whole membership team can use, without a training manual.
Member Records
Every member, household, level, contact detail and payment history in one searchable database.
Dues and Renewals
Collect membership dues online, on a calendar year or an anniversary, or record checks by hand. See who is current.
Automations
Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.
Member Portal
Members renew, update their own contact details and download their card without calling the membership office.
Communications
Send announcements and newsletters to your whole community or to specific groups, straight from your member list.
Household and Gift Memberships
Family and household levels with a card for each named member, and gift memberships a patron can buy for someone else.
Every Member Record in One Searchable Place
Stop reconciling the membership spreadsheet with the payment processor to find out who is current. Join It gives your team one searchable member database, with every record, household, note and payment in one place that the office and the front desk can reach.
- Import your existing member list from a spreadsheet
- Household levels with each named member on the record
- Custom fields for interests, patron level and mailing preferences
- Full payment and visit history on every record

Collect Renewals Without Writing Forty Reminder Emails
Set each membership level once and let Join It do the collecting. Members get a payment link and a receipt, the record updates itself when they renew, and you see who is current at each level without a spreadsheet. Checks can still be recorded by hand.
- Online payments through Stripe, with automatic receipts
- Reminders before and after the renewal date, sent for you
- Fixed calendar-year expiry or renewal on the anniversary of joining
- Optional donation added at checkout on top of membership

Give the Front Desk a Card It Can Trust
Every member gets a digital card in Apple or Google Wallet showing their level and live status, so the admissions desk scans it with any phone camera and sees whether it is current. Behind it sits a portal where members renew and update their details.
- Apple Wallet and Google Wallet cards with a scannable QR code
- Card status updates automatically when a member renews or lapses
- Each scan logged as a visit on the member's record
- Printable cards for members who prefer one in the mail

After a horrid launch with a competitive product, I switched to Join It and was up and running in 1 day.
No hassles, no excuses, just progress and support. Sent my data, they notified me of errors, we fixed them and BAM! it was done.
Taking on new members within the hour.

Up and Running in an Afternoon
Import Your Member List
Upload your existing spreadsheet using the import template, with business names, contacts and emails as the minimum. Our support team helps you map the rest and load it, so nobody is retyping the list by hand.
Set Up Levels and Reminders Once
Create your membership levels and prices, choose calendar-year or anniversary renewal, connect Stripe, and set how many reminders go out before and after the date. From then on Join It collects and follows up.
Invite Members to Their Portal
Send one welcome email. Members can then see their level, renew, add their card to Apple or Google Wallet and update their own details, without calling the membership office.
Plug in the tools you already use.
Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.
Member data
Mailchimp
Constant Contact
Klaviyo
Payment data
Stripe
QuickBooks
Xero
Everything else
Eventbrite
Webhooks
API
Museum Membership Managers Ask Us
What is museum membership software?
Museum membership software helps museums manage members, households, patrons, renewals, admissions, donations, events, and member records.
Can museums offer household and family memberships?
Yes. Museums can create household or family membership types that include multiple people under one membership.
Can museums sell gift memberships online?
Yes. Museums can offer gift memberships for patrons or supporters who want to purchase membership for someone else.
How do museum digital membership cards work at admission?
Museums on the Total plan and above can provide members with wallet-based digital cards (Apple Wallet and Google Wallet) and use at admission.
Can museums offer member discounts for events or programs?
Yes. Museums can connect membership status to event discounts, member-only programming, previews, workshops, or special access.
Can museum memberships follow a fixed calendar year or season?
Yes. Museums can use fixed expiration dates when memberships need to follow a calendar year, fiscal year, or exhibition season.
Ready to Give the Front Desk a Card It Can Trust?
Start a free trial, import your member list and set up your first level. No credit card, no setup fee, and real people on support if you get stuck.




