How South Vegas Chamber Supports 400+ Members With Join It

South Vegas Chamber of Commerce uses Join It to organize membership as its reach across the Las Vegas business community expands. Founder and CEO William Pettaway says the chamber has grown from about 57 members to more than 400. For William, Join It offered an affordable, professional starting point and has continued to support the organization as its needs have grown.

From Henderson roots to a wider Las Vegas community

The organization began as Henderson Black Chamber of Commerce. As its work developed, William saw an opportunity to serve a broader business community and bring that work together under a new name: South Vegas Chamber of Commerce.

In our conversation, he described a regional focus stretching from Downtown Summerlin to Lake Las Vegas. Technology, hospitality and other local industries were creating opportunities for the chamber to connect more businesses and build new relationships.

Today, South Vegas Chamber of Commerce describes its mission as helping businesses grow through relationships, workforce development and economic opportunity.

The membership numbers give a sense of that evolution. William recalled a starting point of about 57 members and reported more than 400 at the time of our October 2026 interview.

“And now we've grown to over 400. And Join It has been a big part of that.”

William Pettaway, Founder and CEO, South Vegas Chamber of Commerce

That growth is part of the chamber's broader story of expanding its reach, developing partnerships and serving its members. Join It provides membership administration within that work.

South Vegas Chamber at a glance

Membership figures are William's estimates, shared on October 29, 2026. They describe the chamber's development, rather than a measured result attributable solely to Join It.

Choosing membership software that fit the chamber's budget

When the chamber first evaluated membership software, cost was a practical consideration. William researched other options and looked at the systems used by other chambers, including a national organization.

Some of the options he encountered felt complex or expensive for what his organization needed. Join It gave the chamber a way to start with the essentials at a cost William felt comfortable with.

Professional presentation mattered too. A chamber represents businesses, so the experience it offers members needs to inspire confidence.

“With Join It, we come across as very professional.”

William said that combination helped him make the decision. As the chamber expanded, it continued using Join It and developed its wider approach to technology around its changing needs.

Keeping membership organized as the community grows

A growing chamber needs a clear place to manage member information. William described adding information to the chamber's database as the organization expanded and adopted other tools.

Join It's membership database provides a central place to organize and search member records. For South Vegas Chamber, that sits within a wider setup that supports its membership and marketing work.

William also credited his staff with listening to members and giving them opportunities to share feedback. Asked about the member experience, he described members as happy and the process as smooth.

When we discussed routine membership emails and renewal workflows, William confirmed that these had been working well for the chamber. Join It's automated renewal reminders let organizations schedule follow-up around membership expiration dates, helping teams keep that routine communication organized.

An active part of the founder's daily routine

William stays closely involved in the chamber's membership activity. During our conversation, he explained that he logs in every day to follow campaigns and see memberships coming in.

“I'm logging onto the Join It dashboard every day.”

At the time of the interview, the chamber was developing corporate partnerships around an upcoming event. William was actively following membership and sponsorship activity as part of that campaign.

For him, Join It is a system he returns to as the organization builds those relationships and welcomes members.

Working alongside the tools the chamber already uses

South Vegas Chamber uses a combination of tools for events. William explained that some RSVPs go through other services where the chamber already has an account and an audience. Join It helps the team keep membership-related activity organized alongside those tools.

The chamber takes a similar approach to reporting, using Join It alongside separate financial tools. William described that overall setup as effective for his team.

His experience offers a useful consideration for other chambers: map out which system will handle member records, event registrations and financial reporting, then check how information will move between them.

Responsive help when questions come up

William's experience with support was another positive part of the conversation. He described asking questions and receiving answers quickly.

“So pretty much if I have a question, I'll just pop it in to the Join It chat function and get the answer right back.”

That responsiveness matters to a founder managing membership, campaigns and partnerships. William values being able to ask a question, get help and continue with his work.

What other chambers can take from this story

South Vegas Chamber's experience highlights three practical checks when choosing membership software:

• Start with the work you need to do today. William evaluated cost and professionalism against the chamber's actual needs.
• Make everyday membership activity easy to see. Consider how staff and leaders will find records and follow new memberships.
• Check how the system fits your other tools. Confirm the event and finance workflows your team intends to keep.

If you are reviewing how businesses join your chamber, our membership form templates include a corporate and chamber example to help you plan the information to collect.

Join It suits chambers looking for focused membership management. If your requirements extend to complex accounting or specialist event operations, evaluate those workflows separately and confirm the connections you need.

Frequently asked questions

What was South Vegas Chamber of Commerce previously called?

The organization began as Henderson Black Chamber of Commerce. William explained that it expanded into a broader regional chamber under the South Vegas Chamber of Commerce name.

Why did South Vegas Chamber choose Join It?

William cited affordability and professional presentation as important reasons for choosing Join It. He said the chamber had remained happy with the decision as it grew.

Does the chamber use Join It for every event and finance task?

The chamber uses a combination of tools. William described using other services for some event RSVPs and separate financial tools alongside Join It.

A membership foundation for the next stage

South Vegas Chamber has broadened its reach while keeping a practical focus on its members. Join It has remained part of that journey, giving William and his team a familiar place to manage membership as the organization develops.

Explore Join It's chamber of commerce membership software to see how it could fit your organization, or start a free trial to try it for yourself.