Spa Membership Software
Join It runs the membership side of a spa, salon or wellness studio: who has joined, what plan they are on, whether this month's payment went through and when they last visited.
- Monthly plans that bill themselves through Stripe
- One member list showing active, overdue and lapsed
- Visits and perks logged on the member's record by the front desk
Trusted by Spas, Salons and Wellness Studios worldwide
Three Problems That Drain Every Owner-Operator
A Membership Sold on Paper Is Managed on Paper
The first membership program starts as a card on file and a note at the desk, and the note is wrong by week three. Join It gives every member a record, a plan and a card, and charges them each month without anyone keying it in.
Nobody Knows Who Has Used This Month's Visit
One visit a month, one rollover allowed, and the front desk guessing from memory. Join It logs each visit against the member when the desk scans their card, so the record shows what has been used and what is left.
Expired Cards Keep Getting the Member Rate
A card declines, the member keeps booking, and nobody notices until month end. Join It emails the member and you when a payment fails, marks the record overdue and shows lapsed status on the card the desk scans.
One Platform, Purpose-Built for Spa Memberships
Join It replaces your scattered tools with a single platform your whole front desk can use, without a training manual.
Member Records
Every member, contact detail, membership type and payment history in one searchable database.
Recurring Billing
Charge monthly or annual memberships automatically through Stripe. See who is current and who is overdue at a glance.
Automations
Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.
Member Portal
Members update their own details, pay and download their card without calling the front desk.
Communications
Send announcements and newsletters to your whole community or to specific groups, straight from your member list.
Visit and Perk Tracking
The front desk scans a member's card at each visit, and every visit and redeemed perk is logged on their record.
Every Member Record in One Searchable Place
Stop keeping members on a list at the desk and their card details in a drawer. Join It gives your team one searchable member database, with every record, plan, note and payment in one place that the front desk can reach without asking the owner.
- Import your existing client or member list from a spreadsheet
- Custom fields for preferred therapist, allergies and birthday
- Full payment and visit history on every record
- Front desk logins that cannot edit or refund payments
Bill Members Monthly Without Keying Anything In
Set up your plans once and Join It charges each member on their renewal date. They get a receipt, the record updates itself, and you see who is current and who is overdue without a spreadsheet. Existing Stripe subscriptions can be brought in.
- Monthly and annual plans, each with its own price and perks
- Online payments through Stripe, with automatic receipts
- Failed payment emails to the member and to you
- Gift memberships a client can buy for someone else
Give Every Member a Card the Desk Can Scan
Every member gets a digital card in Apple or Google Wallet showing their plan and live status, so the front desk scans it with any phone and sees whether they are current. Behind it sits a portal where members update their own card and details.
- Apple Wallet and Google Wallet cards with a scannable QR code
- Card status updates automatically when a member pays or lapses
- Each scan logged as a visit on the member record
- Member portal for updating payment card and contact details
Up and Running in an Afternoon
Import Your Member List
Upload your existing spreadsheet using the import template, with names and emails as the minimum. Our support team helps you map the rest and load it, so nobody is retyping the member list by hand.
Set Up Plans and Perks Once
Create your membership plans and prices, connect Stripe, and choose when reminders and receipts go out. From then on Join It charges each member on their renewal date and follows up when a card fails.
Invite Members to Their Portal
Send one welcome email. Members can then see their status, pay, add their card to Apple or Google Wallet and update their own details, without calling the front desk.
Plug in the tools you already use.
Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.
Member data
Mailchimp
Constant Contact
Klaviyo
Payment data
Stripe
QuickBooks
Xero
Everything else
Eventbrite
Webhooks
API
Spa and Salon Owners Ask Us
What is membership software for spas?
Membership software for spas keeps recurring treatment plans, customer records, renewals, payments, and benefit usage organized in one system.
Can spas sell recurring memberships online?
Yes. Spas can sell recurring memberships online and process payments through Stripe.
Can spas import existing Stripe subscriptions?
Yes. Spas with existing Stripe subscriptions can move them into Join It so recurring billing can continue with less disruption.
How do spa staff verify member benefits?
Front-desk staff can look up membership status in Join It, or — on the Total plan and above — scan the member's digital card at reception to confirm active standing.
Can spas record treatment or benefit redemptions?
Yes. Staff can use member records, notes, and check-ins to record when a treatment, discount, credit, or perk is used.
What happens when a spa payment fails?
When a recurring payment fails, members can be notified to update billing details, and admins can track the failed payment status in the dashboard.
Ready to Take Membership Billing Off the Desk?
Start a free trial, import your member list and set up your first membership type. No credit card, no setup fee, and real people on support if you get stuck.
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