Consumer & Service-Oriented Memberships
Membership software for consumer & service programs
Run loyalty, passes, and subscriptions for brands people visit — manage signups, payments, and renewals in one place.
Overall: Like most small organizations we don't have enough staff or a dedicated IT person on site. But even without dedicated membership staff, Join It simply made membership signup and payment problems go away. Solve my problems quickly and you get my business. Our members now do 100% of their own member setup on the Join It Portal. Talk about saving us time.
Pros: We use every feature Join It provides. To me this is the true measure of the worth of any software app. It took less than a day setup, write copy and prepare offers so we could start signing up members with Join It. Our members mentioned how easy it was to sign up and begin their membership. We signed up 35 members in the first day Join It was on-line. Not one problem. It took us 2+ weeks to get the app Join It replaced up and running. And then we needed to bring in a consultant to finish our setup.
Easy to set up and solve our membership obstacles even without a dedicated IT department. Join It saves TheRoots.fm tons of time!
Trusted by 4,000+ organizations worldwide
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Built for every community, big or small
Join It supports a wide range of customer programs — each with its own offers, members, and way of operating. These are a few examples, with many more using the platform in their own way.
Made for the way consumer & service memberships operate
Running a customer program means juggling signups, renewals, and perks across your site, front desk, and POS. Join It centralizes payments and member records, supports online and offline payments, automates renewals, applies tier-based discounts, and gives customers a self-service portal, so your team spends less time on admin, and more time serving people.
Recurring Billing
Support ongoing membership by letting members pay monthly or annually on autopilot. No manual invoices. No chasing dues.
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Payment processing
Take payments online from your profile, record cash or check at the counter, or enter one-off charges from the admin side — all tied to the member record.
Embeddable sign-up widget
Let customers join, upgrade, or renew without leaving your site. Keep the experience on-brand from start to finish.
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Digital Membership Cards
Deliver scannable, branded digital cards your members can save to their phones. Useful for conferences, check-in, or verifying active membership.
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Member Portal
Give members a secure, self-service place to update info, check their status, renew, and stay connected. Reduce admin load and improve member satisfaction.
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Renewal Reminders
Automate email nudges before and after expiration so members don’t lapse — and you don’t have to follow up manually.
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What business communities are saying about Join It
Excellent customer service and response time for people learning how to use this membership system. We are a not-for-profit sports and recreation club and are finding we can meet our needs in membership management at a reasonable cost. A great software product.
Margaret Hemsley
Maylands Sports and Recreation Club Inc
I appreciated Jose tested and established that a Renewal B communication did in fact have a Digital Membership attached to the communication and that when an admin is BCC'd on the communication, it drops the attachment; the attachment is present if manually processed. Look forward to the documentation being updated so it is clear when a digital card is or isn't attached on Automated Emails.
Teresa McGerr
Action Shooting International
We love using Join It. Their customer service is amazing and goes beyond what was expected and what I've received from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.
This platform is amazing. we no longer need to manually follow up with members for payments and update our mailing lists. It was simply too much work for something a database system can do much more efficiently and accurately.
Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10
Jordan D.
Alberta Hands & Voices
What communities gain with Join It
Join It helps communities do more with less — keeping members engaged, operations running smoothly, and growth on track.
Member connection
Make it easier for people to join, stay active, and feel part of something.
Less admin work
Automate the repetitive tasks so your team can focus on what matters most.
Room to grow
Build systems that help your community scale without burning out your admins.
Ready to get started with Join It?
Try Join It free and see how it fits your consumer & service-oriented membership.
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