Health Club Membership Software
Join It runs the membership side of a swim, tennis or athletic club: who has joined, which plan they are on, whether this month's payment went through and whether they checked in. Members carry a digital card the desk can check with a phone.
- Monthly or annual memberships billed through Stripe
- Household memberships with a card for each named member
- QR check-in that logs every visit on the member's record
Three Problems That Drain Every Club
Non-Members Get In Because Nobody Can Check
Someone says they are a member, the person on the desk has no way to check, and a non-payer uses the pool all season. Join It puts live membership status on a card any phone can scan, so the desk knows in a second and does not have to argue.
Monthly Payments Are Reconciled by Hand
Half the members on monthly bank debits, half on invoices, and the treasurer matching both to names every month. Join It charges each member automatically through Stripe, emails both of you when a card fails, and marks the record paid.
Cards Get Handed to Friends
A printed card proves nothing about who is holding it. Join It cards live in one phone's wallet, show a photo and live status, and update the moment a membership lapses, so the desk can trust what it is shown.
One Platform, Purpose-Built for Club Memberships
Join It replaces your scattered tools with a single platform your whole front desk can use, without a training manual.
Member Records
Every member, contact detail, membership type and payment history in one searchable database.
Recurring Billing
Charge monthly or annual memberships automatically through Stripe, or record checks by hand. See who is current.
Automations
Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.
Member Portal
Members update their own details, pay and download their card without asking the front desk.
Communications
Send announcements and newsletters to your whole community or to specific groups, straight from your member list.
Household Memberships
Family memberships with a card for each named member, and a guest allowance per membership that the desk checks in against.
Every Member Record in One Searchable Place
Stop reconciling QuickBooks invoices with a paper list at the clubhouse to find out who is paid up. Join It gives your club one searchable member database, with every record, household, note and payment in one place that the office and the desk can reach.
- Import your existing member list from a spreadsheet
- Household records with each named member and their card
- Full payment and check-in history on every record
- Front desk logins that cannot edit or refund payments
Bill Every Member Automatically, Every Month
Set up your membership plans once and Join It charges each member on their renewal date. They get a receipt, the record updates itself, and you see who is current and who is overdue without matching bank debits to names. Checks can still be recorded by hand.
- Monthly, annual and household plans, each with its own price
- Online payments through Stripe, with automatic receipts
- Failed payment emails to the member and to you
- Payments synced to QuickBooks Online for the treasurer
Give the Front Desk a Card It Can Trust
Every member gets a digital card in Apple or Google Wallet showing their photo, plan and live status, so the desk or the lifeguard scans it with any phone and sees whether they are current. Behind it sits a portal where members update their own details.
- Apple Wallet and Google Wallet cards with photo and QR code
- Card status updates automatically when a member pays or lapses
- Cards live on one device, so they cannot be shared
- Guest allowance per membership, counted at check-in
Up and Running in an Afternoon
Import Your Member List
Upload your existing spreadsheet using the import template, with names and emails as the minimum. Our support team helps you map the rest and load it, so nobody is retyping the member list by hand.
Set Up Plans and Billing Once
Create your membership plans and prices, connect Stripe and QuickBooks, and choose when reminders and receipts go out. From then on Join It charges each member on their renewal date and follows up when a card fails.
Invite Members to Their Portal
Send one welcome email. Members can then see their status, pay, add their card to Apple or Google Wallet and update their own details, without asking the front desk.
Plug in the tools you already use.
Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.
Member data
Mailchimp
Constant Contact
Klaviyo
Payment data
Stripe
QuickBooks
Xero
Everything else
Eventbrite
Webhooks
API
Club Managers Ask Us
What is health club membership software?
Health club membership software helps wellness and health clubs manage members, payments, renewals, events, communications, and member records.
Health clubs often combine recurring memberships with wellness programming, events, partner benefits, and community engagement. Join It helps keep member records, status, payment history, renewal dates, and communication groups organized in one place. This gives staff a cleaner way to manage the membership side of the club while keeping the member experience simple.
Can health clubs automate membership renewals?
Yes. Health clubs can use Join It to collect online payments, support recurring billing, and send renewal reminders.
Renewals can become difficult when members pay at different times or use different plans. Join It helps track who is active, expired, paid, or due to renew, and automated reminders keep members informed before action is needed. This gives health clubs a more predictable renewal workflow and reduces manual follow-up by staff.
Can health club members update their profiles?
Yes. Members can use the Member Portal to update contact details, profile information, and payment cards where self-service editing is enabled.
Health club members may change contact details, billing cards, preferences, or relevant profile information over time. Letting them update details through the portal keeps your database cleaner and reduces staff admin. Your organization can also control whether members are allowed to edit their own information.
Can health clubs manage events or wellness programs?
Yes. Join It can help health clubs manage registrations, member discounts, and attendance for events, workshops, classes, or wellness programs.
Many health clubs run community events, workshops, classes, wellness talks, and social gatherings. Join It can connect event participation back to the member record, helping staff understand engagement beyond dues. Event integrations can also help active members access appropriate benefits or discounts.
Can health clubs communicate through Mailchimp or other email tools?
Yes. Join It can sync membership data with email tools like Mailchimp so health clubs can send more targeted communications.
A health club might need different messages for active members, expiring members, workshop attendees, premium members, or lapsed members. By keeping membership data organized in Join It and syncing it to communication tools, your team can send more relevant updates without manually rebuilding email lists each time.
Can health club payments sync with QuickBooks?
Yes. Join It can sync recorded membership payments into QuickBooks Online for cleaner accounting workflows.
Health clubs need a clear connection between membership revenue and accounting records. Join It can manage the member and payment history while QuickBooks receives the accounting records your finance team needs. This reduces duplicate entry and makes membership revenue easier to reconcile.
Ready to Know Who Has Paid Before They Play?
Start a free trial, import your member list and set up your first membership type. No credit card, no setup fee, and real people on support if you get stuck.
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