Fitness Studio Membership Software
Join It runs the membership side of a small studio: who has joined, which plan or pack they are on, whether this month's payment went through and whether they checked in.
- Monthly memberships and class packs billed through Stripe
- Waiver accepted at sign-up and kept on the member's record
- QR check-in from a card on the member's phone
Trusted by Independent Studios and Gyms worldwide
Three Problems That Drain Every Owner-Operator
You Teach the Class and Run the Desk
There is no receptionist, so sign-ups, payments and who-has-paid live in your head between sessions. Join It lets members join, pay and check themselves in, so the business keeps running while you are on the floor.
Payments Are Typed In One at a Time
A card terminal and a paper ledger of due dates mean someone re-keys every payment, every month. Join It bills each member automatically on their renewal date, sends the receipt and tells you and the member when a card fails.
Waivers Live in a Folder Nobody Opens
A new member signs a paper waiver on day one and nobody can find it on day ninety. Join It captures the waiver on the sign-up form and keeps it on the member's record, where the check-in history sits next to it.
One Platform, Purpose-Built for Studio Memberships
Join It replaces your scattered tools with a single platform your whole team can use, without a training manual.
Member Records
Every member, contact detail, membership type and payment history in one searchable database.
Recurring Billing
Charge monthly memberships and sell class packs through Stripe. See who is current and who is overdue at a glance.
Automations
Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.
Member Portal
Members update their own details, pay and download their card without asking the front desk.
Communications
Send announcements and newsletters to your whole community or to specific groups, straight from your member list.
Waivers at Sign-Up
Add your waiver to the sign-up form and acceptance is stored on each member's record; e-signature on the Extra plan.
Every Member Record in One Searchable Place
Stop flipping through a ledger and a folder of waivers to find out whether a member is current. Join It gives you one searchable member database, with every record, waiver, note and payment in one place that you can reach from your phone between classes.
- Import your existing member list from a spreadsheet
- Custom fields for emergency contact, goals and injuries to note
- Full payment and check-in history on every record
- Admin logins for instructors that cannot touch billing
Bill Every Member Automatically, Every Month
Set up your plans once and Join It charges each member on their renewal date. They get a receipt, the record updates itself, and you see who is current and who is overdue without a ledger. Existing Stripe subscriptions can be brought in.
- Monthly memberships and class packs, each with its own price
- Online payments through Stripe, with automatic receipts
- Failed payment emails to the member and to you
- Intro offers with a discount code on the first payment
Let Members Check Themselves In With Their Phone
Every member gets a digital card in Apple or Google Wallet showing their plan and live status, so you or whoever is at the door scans it with any phone and sees whether they are current. Behind it sits a portal where members update their own card and details.
- Apple Wallet and Google Wallet cards with a scannable QR code
- Card status updates automatically when a member pays or lapses
- Every scan logged as a check-in against the member record
- Printable cards for members without a smartphone
Up and Running in an Afternoon
Import Your Member List
Upload your existing spreadsheet using the import template, with names and emails as the minimum. Our support team helps you map the rest and load it, so nobody is retyping the member list by hand.
Set Up Plans, Waiver and Billing Once
Create your memberships and class packs, add the waiver to the sign-up form, connect Stripe, and choose when reminders go out. From then on Join It charges each member on their renewal date and follows up when a card fails.
Invite Members to Their Portal
Send one welcome email. Members can then see their status, pay, add their card to Apple or Google Wallet and update their own details, without asking the front desk.
Plug in the tools you already use.
Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.
Member data
Mailchimp
Constant Contact
Klaviyo
Payment data
Stripe
QuickBooks
Xero
Everything else
Eventbrite
Webhooks
API
Studio Owners Ask Us
What is membership software for fitness studios?
Membership software for fitness studios helps manage class members, passes, recurring payments, renewals, waivers, check-ins, and member records.
Fitness studios often need a practical way to manage customers who attend classes, buy passes, renew monthly, or move between membership levels. Join It helps organize member records, payment history, renewal dates, custom fields, waiver responses, and participation activity. This gives studio teams a cleaner view of who is active, who has paid, and what information is required before someone participates. Member check-in is part of the Total plan and above.
Can fitness studios offer recurring memberships and class passes?
Yes. Fitness studios can use Join It to offer recurring monthly memberships, annual plans, fixed-term passes, or other membership types.
Different studio customers participate in different ways. Some attend weekly classes, some buy limited passes, some pay monthly, and others join for a season or program. Join It lets you create membership types with different pricing, renewal schedules, signup questions, and statuses. This helps the studio manage recurring revenue without forcing every customer into the same plan.
Can fitness studios import existing Stripe subscriptions?
Yes. Fitness studios with existing Stripe subscriptions can move them into Join It so current members can continue with less disruption.
If your studio already bills members through Stripe, moving to new membership software should not require canceling and recreating every subscription manually. Join It can support importing existing Stripe subscriptions so your recurring billing can continue while the member records move into Join It. This is helpful for studios that want better membership management without interrupting existing payment relationships.
Can fitness studios collect waivers or signed agreements during signup?
Yes. Fitness studios can collect waiver acceptance through custom fields, and organizations on the Extra plan can use the Signature custom field for signed waiver PDFs.
Many studios need liability waivers, health acknowledgments, parental consent, or policy agreements before participation. Join It can capture waiver acceptance as part of signup, and the Signature custom field on the Extra plan lets members sign directly on a PDF document with the response stored on the member record. If your insurer or legal requirements are specific, confirm the setup with legal counsel.
How do fitness studio member check-ins work?
Fitness studios on the Total plan and above can use member check-in to verify active members and record attendance at classes, sessions, or facility visits.
Check-in helps studios move away from paper attendance lists and manual headcounts. Staff can verify members by scanning a digital membership card, searching by name, or recording activity directly in Join It. Check-in history stays connected to the member record, giving your team a clearer picture of class attendance and engagement. Check-in tools are available on the Total plan and above.
Can fitness studio members update their own billing details?
Yes. Members can update profile and payment details through the Member Portal, helping reduce failed payments and admin follow-up.
Cards expire, people change emails, and members switch contact details frequently. The Member Portal gives members a self-service place to update their information and payment method. This helps studios keep records cleaner, reduce manual correction requests, and make recurring membership billing more reliable.
Ready to Take Billing Off the Studio Floor?
Start a free trial, import your member list and set up your first membership type. No credit card, no setup fee, and real people on support if you get stuck.
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