Charity Membership Software
Keep your charity's membership programme organised as staff and volunteers change. Join It brings member records, subscriptions and renewal dates together, with donations alongside membership.
- One member register your team can share
- Subscriptions and renewal reminders managed online
- Digital cards and a portal for member updates

Trusted by Charities and Membership Organizations worldwide


Three Problems That Take Time Away From Your Cause
Membership Admin Depends on One Volunteer
When one volunteer holds the member spreadsheet, every change becomes another email to them. Join It gives your charity a shared register that stays with the organisation, so a change of staff does not mean starting again.
Subscription Renewals Get Lost Among Other Work
Campaigns, events and daily enquiries can push membership renewals down the list. Join It sends scheduled reminders and collects subscriptions online, keeping payment history with the member who paid.
Supporter Information Is Spread Across Files
Members may also donate or volunteer, while their details sit in separate spreadsheets. Join It brings membership, payment history and custom interests together, helping your team find the right people for each message.
One Platform, Built for Charity Membership
Join It brings member records, subscriptions and renewals into a shared platform your staff and volunteers can use together.
Member Records
Keep member contacts, membership types, volunteer interests and payment history in one searchable charity register.
Subscriptions and Payments
Collect membership subscriptions online and record offline payments. See current memberships and renewal dates.
Automations
Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.
Member Portal
Members renew, update their contact details and download their card without asking a volunteer to do it for them.
Communications
Send announcements and newsletters to your whole community or to specific groups, straight from your member list.
Donations Alongside Membership
Keep membership payments and donation history together, with custom fields for supporter and volunteer interests.
Every Member Record in One Searchable Place
Give your staff and volunteers a shared view of the people who support your charity. Join It keeps member details, subscription payments and donation history together, with custom fields for the interests your team needs when planning a message or handing over a role.
- Import the membership records you already maintain
- Custom fields for volunteer interests and referral source
- Subscription and donation history on each record
- The register stays with the charity when team members change

Keep Charity Subscriptions Moving Through the Year
Set up your charity's membership types and subscription amounts, then choose the renewal schedule. Join It sends members a payment link, records online payments through Stripe and provides receipts. Your team can also record payments received offline.
- Annual or monthly membership types for your programme
- Renewal reminders scheduled around the expiry date
- Membership payments and donations kept on the record
- A shared view of current memberships and payment history

Give Charity Members Their Own Card and Portal
Give members a digital card they can keep in Apple or Google Wallet and a portal for managing their own details. Your team can check membership status at a meeting or supporter event, while members renew without waiting for a volunteer to reply to an email.
- Digital membership cards with a scannable QR code
- Card status follows changes to the member record
- Members update contact details and renew through the portal
- Printable cards for members who prefer a paper option

Charities Keeping Membership Organised With Join It
Charities such as The Orwell Society are represented in our customer case studies. Join It gives membership teams a shared register for subscriptions and renewals, with tools to keep member details organised as the charity grows.


The Orwell Society

London
,
UK
The Lubber Fiend

Newcastle
,
UK
Very simple and quick to use. We can train our front of house personnel to use it with ease. As a tiny heritage garden charity we did a lot of research initially and the low set up price was really crucial. We were very nervous about signing up to a US based company- a big jeopardy for us . But they were really approachable and very efficient. It never felt ,like we were too small to count, there was a lot of patience that so many of us were volunteers. The dashboard is really easy to use and to navigate. lots of in depth info about each member easily accessible. And it loads quickly too ! It took a bit of work to understand the jargon to set it up - but that was mainly because we'd never had another membership system before. Its logical and visually appealing to work with
Up and Running in an Afternoon
Import Your Member List
Upload your existing spreadsheet using the import template, with names and emails as the minimum. Our support team helps map the remaining fields so your team can start with the records it already has.
Set Up Subscriptions and Reminders
Create your membership types and subscription amounts, connect Stripe and choose the renewal schedule. Set reminders around the renewal date so members know when and how to pay.
Invite Members to Their Portal
Send one welcome email. Members can then see their status, pay, add their card to Apple or Google Wallet and update their own contact details, without emailing your team for every change.
Plug in the tools you already use.
Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.
Member data
Mailchimp
Constant Contact
Klaviyo
Payment data
Stripe
QuickBooks
Xero
Everything else
Eventbrite
Webhooks
API
Charity Membership Teams Ask Us
What is charity membership software?
Charity membership software helps charities manage members, donors, volunteers, supporters, donations, renewals, events, and communications.
Can charities manage members and donors together?
Yes. Charities can manage members, donors, volunteers, and supporters in one searchable database while keeping each relationship type clear.
Can a charity collect donations through Join It?
Yes. Charities can collect donations through Join It, including standalone donations, checkout donation prompts, and donation-based membership options.
Can charities import an existing supporter database?
Yes. Charities can import existing member and supporter records into Join It when moving from spreadsheets or another system.
Can charities segment supporters for campaigns or updates?
Yes. Charities can use membership types, statuses, custom fields, and activity to segment supporters for more relevant communication.
Can charity supporters update their own details?
Yes. Supporters can use the Member Portal to update their contact information, payment details, and profile fields where member editing is enabled.
Ready to Simplify Your Charity Membership?
Start a free trial, import your member list and see how your team finds it. No credit card, no setup fee, and real people on support if you get stuck.




