Charity Membership Software
Keep your charity's membership programme organised as staff and volunteers change. Join It brings member records, subscriptions and renewal dates together, with donations alongside membership.
- One member register your team can share
- Subscriptions and renewal reminders managed online
- Digital cards and a portal for member updates
Trusted by Charities and Membership Organizations worldwide
Three Problems That Take Time Away From Your Cause
Membership Admin Depends on One Volunteer
When one volunteer holds the member spreadsheet, every change becomes another email to them. Join It gives your charity a shared register that stays with the organisation, so a change of staff does not mean starting again.
Subscription Renewals Get Lost Among Other Work
Campaigns, events and daily enquiries can push membership renewals down the list. Join It sends scheduled reminders and collects subscriptions online, keeping payment history with the member who paid.
Supporter Information Is Spread Across Files
Members may also donate or volunteer, while their details sit in separate spreadsheets. Join It brings membership, payment history and custom interests together, helping your team find the right people for each message.
One Platform, Built for Charity Membership
Join It brings member records, subscriptions and renewals into a shared platform your staff and volunteers can use together.
Member Records
Keep member contacts, membership types, volunteer interests and payment history in one searchable charity register.
Subscriptions and Payments
Collect membership subscriptions online and record offline payments. See current memberships and renewal dates.
Automations
Renewal reminders, overdue notices and failed-payment alerts go out for you, on the schedule you set.
Member Portal
Members renew, update their contact details and download their card without asking a volunteer to do it for them.
Communications
Send announcements and newsletters to your whole community or to specific groups, straight from your member list.
Donations Alongside Membership
Keep membership payments and donation history together, with custom fields for supporter and volunteer interests.
Every Member Record in One Searchable Place
Give your staff and volunteers a shared view of the people who support your charity. Join It keeps member details, subscription payments and donation history together, with custom fields for the interests your team needs when planning a message or handing over a role.
- Import the membership records you already maintain
- Custom fields for volunteer interests and referral source
- Subscription and donation history on each record
- The register stays with the charity when team members change
Keep Charity Subscriptions Moving Through the Year
Set up your charity's membership types and subscription amounts, then choose the renewal schedule. Join It sends members a payment link, records online payments through Stripe and provides receipts. Your team can also record payments received offline.
- Annual or monthly membership types for your programme
- Renewal reminders scheduled around the expiry date
- Membership payments and donations kept on the record
- A shared view of current memberships and payment history
Give Charity Members Their Own Card and Portal
Give members a digital card they can keep in Apple or Google Wallet and a portal for managing their own details. Your team can check membership status at a meeting or supporter event, while members renew without waiting for a volunteer to reply to an email.
- Digital membership cards with a scannable QR code
- Card status follows changes to the member record
- Members update contact details and renew through the portal
- Printable cards for members who prefer a paper option
Up and Running in an Afternoon
Import Your Member List
Upload your existing spreadsheet using the import template, with names and emails as the minimum. Our support team helps map the remaining fields so your team can start with the records it already has.
Set Up Subscriptions and Reminders
Create your membership types and subscription amounts, connect Stripe and choose the renewal schedule. Set reminders around the renewal date so members know when and how to pay.
Invite Members to Their Portal
Send one welcome email. Members can then see their status, pay, add their card to Apple or Google Wallet and update their own contact details, without emailing your team for every change.
Plug in the tools you already use.
Join It sits alongside your email, accounting and event tools — so
member records, payments and registrations stay in sync without a single manual export.
Member data
Mailchimp
Constant Contact
Klaviyo
Payment data
Stripe
QuickBooks
Xero
Everything else
Eventbrite
Webhooks
API
Charity Membership Teams Ask Us
What is charity membership software?
Charity membership software helps charities manage members, donors, volunteers, supporters, donations, renewals, events, and communications.
Charities often rely on a mix of paying members, donors, volunteers, campaign supporters, and occasional event attendees. Join It helps keep those relationships organized by connecting contact details, payment activity, donation history, membership status, custom fields, and communication workflows. This gives your team a clearer view of who supports the charity and how they are involved.
Can charities manage members and donors together?
Yes. Charities can manage members, donors, volunteers, and supporters in one searchable database while keeping each relationship type clear.
Not every supporter fits the same category. Some people pay dues, some donate, some volunteer, and some do several things at once. Join It lets charities create free or paid membership types, use custom fields and notes, and track payments or donations on the supporter record. This helps your team understand the whole supporter relationship rather than splitting it across multiple spreadsheets.
Can a charity collect donations through Join It?
Yes. Charities can collect donations through Join It, including standalone donations, checkout donation prompts, and donation-based membership options.
Donation workflows are useful when supporters want to contribute without becoming standard members, or when members want to add extra support during signup or renewal. Join It can keep donation activity connected to the supporter record and send confirmation emails with receipts. This helps charities see giving alongside membership activity without a separate payment form for every campaign.
Can charities import an existing supporter database?
Yes. Charities can import existing member and supporter records into Join It when moving from spreadsheets or another system.
A charity database may include donors, members, volunteers, board members, and lapsed supporters. Before importing, your team can decide which fields to preserve, such as status, donation history, role, location, interest area, renewal date, or volunteer preference. Importing gives the charity a cleaner starting point without losing the relationships it has built over time.
Can charities segment supporters for campaigns or updates?
Yes. Charities can use membership types, statuses, custom fields, and activity to segment supporters for more relevant communication.
A charity may need to send different messages to monthly donors, active members, volunteers, event attendees, board members, or lapsed supporters. Join It helps organize those groups and can connect member data to email platforms like Mailchimp. This makes outreach more targeted without rebuilding campaign lists manually each time.
Can charity supporters update their own details?
Yes. Supporters can use the Member Portal to update their contact information, payment details, and profile fields where member editing is enabled.
Supporter data changes quickly, especially emails, addresses, and payment cards. A self-service portal gives supporters a simple way to keep their information current without sending an admin request. This reduces bounced messages, failed renewals, and manual cleanup while giving supporters a more convenient relationship with the charity.
Ready to Simplify Your Charity Membership?
Start a free trial, import your member list and see how your team finds it. No credit card, no setup fee, and real people on support if you get stuck.
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