HOA Management Software: Your Solution to Efficient Operations

HOA Management Software

Managing an HOA often feels like a never-ending to-do list. From tracking dues and managing maintenance requests to ensuring community rules are followed, the tasks can quickly pile up.

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Sound familiar? 🤔

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That’s where HOA management software steps in…

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But why should you care? Because the right software can turn those day-to-day challenges into manageable tasks, freeing up your time to focus on what really matters—building a thriving community.

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So, whether you're a seasoned HOA manager or just starting out, stick around. We’re bringing you the top reviews on the best tools out there, including => 

• pricing, 
• recent negative reviews, 
• whether free trials are available, 
• and much more.

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A Closer Look at the Top 5 HOA Management Solutions

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We get it—sometimes long articles can be a bit overwhelming. 

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That’s why we’ve put together this handy table, giving you a quick snapshot of the top 5 HOA management solutions, each with its own standout quality. 

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But remember, this table is just “the tip of the iceberg”. For a deeper dive into each tool, including detailed reviews, pricing options, and free trial availability, keep reading through the next sections.

Features You Need to Look For in HOA Software

🟢 To begin, define your goals (1). Start by clarifying what you want to achieve with your HOA software. Are you looking to improve communication, simplify financial management, or better engage with residents? Your choice of software will depend on these objectives.

Example 1: If your goal is to improve communication and manage payments efficiently without added complexity, Join It is a great choice. It provides essential features and integrates with popular platforms, allowing you to customize as needed.

Example 2: For a more feature-rich solution and a higher investment, consider software with extensive functionality. Just be aware that more features can sometimes mean more complications, so strong support services are crucial.

🔵 Next, research available tools (2). Compare the features of different software options to see which aligns best with your goals. Key features to evaluate include:

• Payment Processing
• Communication Tools
• Day-to-Day Operations
• Finances

🔴 Then, check integration capabilities (3). Confirm that the software integrates well with your existing systems, such as accounting or communication tools. Compatibility is important for maintaining efficiency and avoiding disruptions.

11 Homeowners Association Management Software

Here's what you'll find in each section to help you easily compare and choose the best fit for your needs:

Customer Support Rating: How well the software's support team handles user queries.

Ease-of-Use Rating: A quick overview of how user-friendly the software is.

Capterra: Rating from one of the most popular software review platforms.

G2:  Rating from one of the most popular software review platforms.

Monthly Price: The starting cost to use the software, helping you budget accordingly.

Free Trial: Whether the software offers a trial period for you to test it out.

❗Please note: We've also included a summary of two recent concerns shared by customers on Software Advice and G2 for each software.

This will help you get a balanced view before making your decision.

Join It

Recent negative feedback shared by customers:

• I’d like to see an improved way to manage group accounts, as everything is currently organized by individual users, one record at a time. Overall, I really love your product!
• While we've faced some challenges with the system, your customer service has always helped us find solutions.
  

Customer Support Rating: 4.9

Ease-of-Use Rating:  4.7

‍Reviews:

Capterra: 4.7 / 5 

G2: 4.8 / 5 

‍Monthly Price:

Starting from $29/month

Free Trial: 30 Days | No Credit Card Required

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Join it was also recognized as the FrontRunner for Association Management Software by Software Advice.

Condo Control

Recent negative feedback shared by customers:

• The language settings often switch back to French automatically.
• The calendar is confusing and hard to change once it's set up. The color coding isn’t useful. Updating owner information also has too many steps.

Customer Support Rating: 4.7

Ease-of-Use Rating: 4.6

Condo Control Reviews:

Capterra: 4.7 / 5 

G2: 4.9 / 5 

Monthly Price: 

Starts at $59/month

Free Trial: No

AppFolio

Recent negative feedback shared by customers:

• Some paid features on AppFolio are more expensive than similar features on other platforms that are free. 
• Some of AppFolio's fees could be lower

Customer Support Rating: 4.3

Ease-of-Use Rating: 4.5

AppFolio Reviews:

Capterra: 4.5 / 5 

G2: 4.6 / 5 

Monthly Price: 

Community Associations: $298 minimum spend per month

Free Trial: No

Yardi Breeze

Recent negative feedback shared by customers:

• t's been challenging to resolve system issues. We're still waiting for a fix related to our ledger email from over a year ago.
• It seems the programming team may lack accounting knowledge or experience, and our suggestions for improvement are often overlooked.

Customer Support Rating: 4.2

Ease-of-Use Rating: 4.1

Yardi Breeze Reviews:

Capterra: 4.5 / 5 

G2: 4.6 / 5 

Monthly Price: 

From $400/month + One-time Corporate Site Setup $2000 

Free Trial: No

Buildium

Recent negative feedback shared by customers:

• Buildium can be costly for smaller property management companies.
• the website may load slowly at certain times of the month.

Customer Support Rating: 4.5

Ease-of-Use Rating: 4.3

Buildium Reviews:

Capterra: 4.5 / 5 

G2: 4.6 / 5 

Monthly Price: 

From $55/month

Free Trial: Yes. 14-day trial. No credit card required.

PayHOA

Recent negative feedback shared by customers:

• Some reports are not accurately reflecting the dues collected.
• Communities with more document downloads take longer to load."

Customer Support Rating: 4.6

Ease-of-Use Rating: 4.4

PayHOA Reviews:

Capterra: 4.5 / 5 

G2: 4.7 / 5 

Monthly Price: 

From $49/month

Free Trial: Yes. 30-day trial. No credit card required.

ManageCasa

Recent negative feedback shared by customers:

• The verification of our bank account took longer than anticipated.
• The system is not user-friendly, and their response time for resolving issues is slow. What should have been a simple fix took them two months to address.

Customer Support Rating: 4.3

Ease-of-Use Rating: 3.8

ManageCasa Reviews:

Capterra: 3.9 / 5 

G2: 3.9  / 5 

Monthly Price: You need to request the pricing and await the details.

Free Trial: No.

CINC Systems

Recent negative feedback shared by customers:

• The templates feature needs improvement. It often fails to sync properly when creating a new document.
• The violations management system is lacking. It doesn’t allow for email notifications to tenants, which is a standard feature in most HOA software. This shouldn’t be difficult to add.

Customer Support Rating: 4.3

Ease-of-Use Rating: 4.4

CINC Systems Reviews:

Capterra: 4.1 / 5 

G2: 4.3  / 5 

Monthly Price: $250.00/month

Free Trial: No.

ONR App

Recent negative feedback shared by customers:

• It could have new features connected to the building
• The HOA paid extra for pool reservation software, but it has had ongoing issues, including a 24-hour confirmation error. Efforts to resolve these problems with the developers have failed, and irrelevant language has returned to the site. This situation has been frustrating and reflects poorly on the HOA board.

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Customer Support Rating: 4.8

Ease-of-Use Rating: 4.7

ONR App Reviews:

Capterra: 4.8 / 5 

G2: Few reviews available

Monthly Price: $180.00/month

Free Trial: No.

FRONTSTEPS

Recent negative feedback shared by customers:

• I think some processes are outdated and could be more efficient. 
• Customization options are limited, and they often change features without informing clients. Their service is lacking, and they do not back up their servers. Additionally, changes in user roles have confused some of our team members.

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Customer Support Rating: 3.6

Ease-of-Use Rating: 3.5

FRONTSTEPS Reviews:

Capterra: 3.7 / 5 

G2: Few reviews available

Monthly Price: $75.00/month

Free Trial: No.

ADDA

Recent negative feedback shared by customers:

• Support staff needs to be more proactive.
• There are bugs in the system, and we should have a way to upload our bank statements. This would allow the system to capture the entries, and we would only need to allocate them.

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Customer Support Rating: 4.7

Ease-of-Use Rating: 4.5

ADDA Reviews:

Capterra: 4.6  / 5 

G2: 4.7  / 5 

Monthly Price: You need to request the pricing and await the details.

Free Trial: 30-day trial. Credit card is required.

FAQ for HOA Management Software

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What is HOA software?

HOA software is a specialized software for HOA management that helps with tasks like financial management, communication, and document storage. It simplifies operations for self-managed HOAs and large communities alike, offering tools to streamline processes and improve efficiency in HOA services.

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What does an association management system do?

An association management system is designed to simplify operations for HOAs, condominiums, and other communities. It typically includes features like accounting software for HOA, communication tools, and resident portals, making it easier to manage everything from financials to community engagement.

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Is Condo management software similar to HOA software?

Yes, condo management software is similar to homeowners association management software. Both types of software provide tools for managing communities, though condominium administration software may include specific features tailored to condo association management software needs, such as condominium property management software functions.

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