Top 10 Product Updates of 2024 from 85+ Improvements

As we wrap up 2024, let’s reflect on the updates and features that made this year so exciting for our users. 

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This year, we rolled out 85+ product updates designed to improve your experience and make your day-to-day tasks easier. While every update brought something valuable, we’ve narrowed it down to the top 10 highlights that had the biggest impact.

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From top-requested improvements to brand-new integrations, we’ve focused on helping you work smarter and achieve more. Let’s dive into the highlights!

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1. Fully Updated Member Portal 🎉

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We reimagined the Member Portal with your organization and members in mind.

• Modernized design: A cleaner, more contemporary aesthetic that feels less like a "profile" and more like a professional website.
• Mobile optimization: Whether your members access it on a desktop, tablet, or smartphone, the new design ensures a seamless experience.
• Foundation for faster updates: The revamped portal isn’t just about looks. It’s built for speedier future developments, so more features are on the horizon!

Some key upgrades include a larger header image, an easier-to-spot “Member Log In” button, and improved displays for membership types and events. These changes aren’t just about aesthetics—they’re about making a lasting impression on current and potential members.

Learn more about the updated Member Portal.

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2. Custom Domains for Organizations

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Your brand deserves the spotlight. This year, we made it easier for you to use a custom domain for your Member Portal, giving it a personalized touch and boosting credibility.

With this feature, you can:

• Use your organization's unique URL for a polished, professional experience.
• Build trust with members who see your branding front and center.

Set up a custom domain for your Member Portal.

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3. Filter Members Table by Custom Fields

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One of the most requested features has finally arrived! You can now filter your Members Table by custom fields, making it easier than ever to organize and manage your member data.

Whether you’re organizing by chapters, interests, or unique identifiers, this tool ensures you can locate exactly who you need in seconds. It’s particularly useful for large organizations with diverse memberships.

Discover how to filter by custom fields.

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4. Enhanced Member Directory Search

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Finding members has never been easier, thanks to our upgraded directory search. Key improvements include:

• Address-based search: Look up members using full addresses, including street names and zip codes.
• Expanded search options: Search by name, email, company name, or phone number for greater flexibility.

This update is a game-changer for neighborhood associations, housing groups, and organizations with localized member bases.

Get the full scoop on Member Directory search.

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5. Segments

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With Segments, you can build and save custom filters for your member database, allowing for more precise management.

• Group members by membership type, status, or custom fields.
• Use segments to improve communication and run detailed reports.

This feature gives you the tools to tailor your approach and create targeted member experiences.

Explore Segments and how they can help.

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6. Check-In Feature

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Checking in members is now more flexible and efficient than ever. You can choose from:

1. Via Membership Record: A simple approach for admins with database access.
2. QR Scan with a Device: Use third-party scanners for quick, secure check-ins.
3. QR Scan with a Phone: Perfect for on-the-go events, requiring only a smartphone.

Plus, our new reporting tools make it easy to track attendance and analyze trends.

Explore the updated Check-In functionality.

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7. Powerful Membership Merge Tool

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Our new merge tool simplifies the process of combining membership records.

• Preview before merging: See exactly what the final record will look like.
• Choose specific fields: Gain control over which data is retained or discarded.

This feature ensures that your database stays organized and up-to-date.

Read more about the membership merge tool.

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8. Editable Admin Permissions

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No more deleting and re-inviting admins to change their roles! Admins with 'owner' permissions can now edit other admins’ access levels directly in the dashboard.

This time-saving update has been a surprisingly popular request, and we’re thrilled to make it happen.

Learn about admin permissions.

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9. New Integrations: DICE & SmartWaiver

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This year brought two exciting integrations to expand your toolkit:

• SmartWaiver: Add mandatory waivers directly to membership forms for smooth onboarding.
• DICE: Sync ticket purchases with your membership database for a more connected view of member engagement.

These integrations help you streamline operations and deliver an all-in-one experience.

Explore SmartWaiver integration.
Learn about DICE integration.

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10. New Chart Metrics

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Visualizing membership trends is easier than ever with our updated charts. Now you can:

• Customize timeframes with date selectors.
• Group data by months, weeks, or years for detailed insights.
• Download charts as images for sharing with your team.

This feature makes it easier to analyze membership trends and communicate findings effectively.

Discover the new metrics charts.

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Wrapping Up

2024 has been a fantastic year for growth and innovation, all thanks to your feedback and support. We’re excited to continue this journey together into 2025. Here’s to another year of empowering your organization and making things better, one update at a time. 🥂

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