SoPE Scales Global Membership with Join It

About the Society of Physician Entrepreneurs

The Society of Physician Entrepreneurs (SoPE) is a non-profit, open, global biomedical and healthcare innovation ecosystem that was founded in 2011. It connects healthcare professionals, entrepreneurs, investors, and industry stakeholders around a shared mission: helping members turn ideas into real-world healthcare solutions. SoPE offers education, mentorship, peer support, access to networks and resources, and non-clinical career guidance to its community.

The organization operates internationally, with members and chapters spanning multiple countries and regions. SoPE began using Join It in August 2018 to support its growing membership base and manage its global community more efficiently.

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The Challenge

As a virtual, lean nonprofit, SoPE did not have the budget or headcount to invest heavily in administrative staff or expensive software platforms. Yet the organization was growing quickly, expanding into new countries and adding chapters, and its membership base was becoming more diverse and harder to manage manually.

Keeping track of members across multiple regions, handling billing, and maintaining consistent communication with a global audience required more than spreadsheets and manual processes. SoPE needed a solution that was affordable, simple to use, and capable of scaling alongside the organization without creating more work for its small team.

The key pain points included tracking members across different stakeholder groups and geographies, managing recurring billing and renewals without dedicated finance staff, communicating effectively with a growing international audience, and supporting a multi-chapter structure without added complexity.

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The Solution

SoPE selected Join It as its membership management platform because it offered the right balance of affordability, ease of use, and functionality.

"I wanted something that really reduces administrative time and effort with maximum impact."
‍Arlen Meyers, President and CEO, Society of Physician Entrepreneurs

With Join It, SoPE was able to centralize its entire member management workflow in one place. Billing became automated. Renewal reminders went out on their own. Onboarding new members became a smooth, self-service experience rather than a manual back-and-forth. The platform also played a meaningful role in SoPE's broader marketing and communications strategy, helping the team convert prospects into paying members through a connected ecosystem of outreach channels.

"Join It has done the job we wanted it to do, keeping track of members, ensuring billing is handled, and providing a smooth experience for members."
‍Arlen Meyers, President and CEO, Society of Physician Entrepreneurs

For a lean organization with no dedicated IT or operations team, this kind of simplicity mattered. SoPE did not need a complex enterprise system with a steep learning curve. It needed something that worked out of the box, stayed out of the way, and let the team focus on its actual mission of supporting healthcare innovation.

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The Results

Since adopting Join It in 2018, SoPE has experienced steady and sustained growth while keeping its operations remarkably lean.

• Grew to over 1,000 members globally
• Continuing steady growth with a target of approximately 250 new members in the current year
• Reduced administrative burden through automated member management and billing
• Improved communication workflows with members
• Maintained a lean operational model without requiring significant administrative resources

The organization has grown its membership to over 1,000 people across the globe, with a current target of roughly 250 new members each year. Administrative work that once ate up hours of manual effort, things like tracking renewals, processing payments, and following up on lapsed members, now runs in the background through Join It's automation features. Communication workflows with members have improved, and SoPE has been able to maintain its lean operational model without needing to bring on significant new resources.

For a nonprofit that runs on mission rather than margin, that kind of operational efficiency is not just convenient. It is essential.