Let's dive into the remarkable journey of Rebellion 99, a non-profit organization driven by purpose and fueled by passion. Join the adventure as we uncover how Membership Coordinator Mario Salazar leads Rebellion 99 on a quest for streamlined membership management with Join It.
Discover how this transformative partnership became the cornerstone of their success in this captivating case study, inviting you to delve into the power of innovation and determination.
Join It in a Nutshell: Mario S. describes Join It as an easy-to-use platform that simplifies membership database management—a total game-changer for non-profits like Rebellion 99.
Positive Impacts:
On Organization:
Conversion Boost: The ease of payment and membership management has significantly increased member receptivity.
Simplified Processes: Switching to Join It streamlined formerly manual tasks, saving valuable time for volunteers.
On Members:
Receptive Onboarding: Members quickly adapted to the new platform, thanks to its user-friendly interface and simplified processes.
Key Features Driving Success:
Automated Emails:
- Boosts Engagement: Sends personalized emails based on member actions, increasing interaction.
- Saves Time: Automates welcome messages, event reminders, and renewal notices, reducing manual effort.
- Improves Consistency: Ensures timely communications without staff intervention, maintaining professionalism.
Automations / Integrations:
- Simplifies Workflows: Syncs membership data with platforms like Mailchimp and Salesforce, streamlining operations.
- Enhances Accuracy: Automatically updates member records across systems, minimizing errors.
- Maximizes Efficiency: Automates tasks such as payment processing and event registration, saving time and resources.
Reporting / Insights:
- Informs Strategy: Provides data on membership growth, renewed memberships, churned memberships, payment reports, check-in reports, event attendance, and guiding decision-making.
Members Table:
- Customizable Views: Allows organizations to filter and sort data based on criteria such as membership status, type, expiration date, joined date, and more.
Digital Membership Cards:
- Instant Access: Provides members with virtual cards accessible via smartphone or email, eliminating the need for physical cards.
- Real-Time Updates: Allows organizations to update membership status and benefits dynamically, ensuring accuracy.
The Before And After Join It:
Before Join It:
Manual Management: Rebellion 99 relied on a combination of email signups, Airtable forms, PayPal/Venmo payments, and Slack authorizations, resulting in a time-consuming process.
Renewal Pain Points: Each renewal cycle required 15-25 minutes of manual effort, confirming addresses and emails.
After Join It:
Efficiency Unleashed: Join It simplified membership management, making payments and automation a breeze.
Time Savings: Mario Salazar, as a volunteer in a start-up non-profit, experienced significant time savings, allowing for more focus on critical tasks.
Testimonial:
"Honestly, this has been a great move for us as far as management of the membership. It made new members easy to onboard, renewals a click, and cancellations easy in removing them from lists and activations. Great time saver." - Mario Salazar, Membership Coordinator, Rebellion 99
Conclusion:
Join It has not only transformed Rebellion 99's membership management processes but also empowered them to focus on their mission with renewed vigor. Mario Salazar's testimonial is a testament to the efficiency and effectiveness of Join It in simplifying complex tasks and maximizing productivity.
Feel free to explore our other success stories or take the opportunity to create a free account and experience it firsthand.
Guides from the Experts
Through our work with 1,500+ organizations - we’ve put together helpful guides to assist; regardless of where you are on your journey.
A Complete Guide to Membership Organizations
Everything you need to know to manage and grow your membership business
Maximize Membership Retention: 10 Proven Strategies
Tried and true strategies that not only win membership, but keep them
Build a Membership Website: A Step-by-Step Guide
Your one-stop resource for knowing all the features your modern membership website needs
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