New Member Segments for Email

Through discussions with customers and through observing how organizations use our service, we noticed a few things about our communication tools: 

• Organizations appreciate the ability to send a one-off renewal reminder.
• Our automated renewal reminders were great for organizations with rolling renewal periods, but some organizations wanted the ability to target the membership that expired on a specific date. 

So, when an organization requested the ability to send an email based on expiration dates. This is one of those features that a customer suggests, and we think, “Of course, that should exist!” 

So we built it!

These improved email filters enable: 

• Filtering by Status: Administrators can select multiple statuses at once.
• Filtering by Membership Type: Include multiple membership types in one send.
• Filtering by Expiration Dates: Looking to only send to members who expired within the last 2 months? We can do that!
• Filtering by Joined Dates: Want to send to members who joined last week? No problem! 

Quite a few of our organizations have already executed successful reactivation campaigns using these tools. Check it out!