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HOA Management Company: Your Community's Secret Weapon

By
Enes Güneş
September 30, 2024
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HOA Management Company => The Hidden Heroes of Neighborhood Harmony

Think about it: who keeps your community running smoothly, ensures that the grass is greener on your side of the fence, and handles all those little details that make neighborhood life pleasant?

Enter the HOA management companies—the unsung heroes making your living space a better place!

In simple terms, HOA management companies are the folks behind the scenes, helping homeowners associations (HOAs) function effectively. They handle everything from maintenance requests to budget planning, so board members can focus on more important issues.

What Do They Even Do? => The Not-So-Secret Life of HOA companies

So, you might be wondering, “What exactly do HOA management companies do?” Great question! They’re kind of like the Swiss Army knife of neighborhood governance


First up, let’s talk about maintenance (1). They coordinate 

  • routine maintenance, 
  • oversee landscaping, 
  • and ensure common areas are in shipshape condition.

Next up is financial management (2). HOA management companies help 

  • create and manage budgets,
  • collect dues, 
  • and monitor expenses. 

They provide financial reports and ensure that funds are allocated wisely, allowing your community to thrive without any financial hiccups.

Communication (3) is another key aspect of their role. HOA management companies keep residents informed about 

  • upcoming meetings,
  • events, 
  • and important updates. 

They promote open communication, fostering a sense of belonging and engagement within the neighborhood.

And then there’s rule enforcement (3). While it may not be the most popular part of their job, HOA management companies make sure that community rules are followed. They help mediate disputes and keep things running smoothly, acting as a neutral party when conflicts arise.

Common Issues With HOA Management Companies

1) Lack of Personalization: Some companies may overlook the unique needs of communities, treating them all similarly.

2) Inconsistent Rule Enforcement: Selective enforcement of rules can create feelings of unfairness among residents.

Example: One homeowner received a fine for parking a car in their driveway, while another was allowed to do the same without consequences, creating tension in the community.

3) Slow Response Times: Timely responses to issues are crucial, as slow action can lead to frustration.

Example: A broken community pool heater went unrepaired for weeks, leading to disappointed families during the summer season.

4) Hidden Fees: Unexpected charges can catch homeowners off guard, so transparency in fees is essential.

Example: Homeowners were shocked to find an additional charge on their dues statement for “administrative costs” that hadn’t been disclosed upfront.

5) Turnover and Stability: High turnover rates can disrupt services and create instability within the community management.

Example: Frequent changes in the management company left residents feeling unsettled, as they had to repeatedly re-explain community issues to new managers.

HOA Management Company Alternative: Discover Join It's HOA Software

Hiring an HOA management company isn’t for everyone. Whether you're on a tight budget or prefer a more hands-on approach, managing your HOA doesn’t have to be overwhelming.

With Join It's HOA software, you can stay organized and automate your admin tasks, giving you more time to focus on building a connected, thriving community.

Use our platform to:

  • Keep an organized member database
  • Offer secure online payments and maintenance requests
  • Communicate with residents easily
  • Share news and updates through a custom HOA website
  • Generate financial reports

Stay in control and get back to what really matters—your community!

What Does an HOA Management Company Really Cost?

Monthly Management Fees:

You’ll most likely pay a monthly fee to your HOA management company. Some companies charge a flat fee based on the number of units in your HOA. On average, expect to pay $10 to $60 per unit each month.

Example: For a community with 100 units, this could range from $1,000 to $6,000 monthly

Setup Fees:

Many companies require an initial setup fee, which can range from $1,000 to $5,000 to cover administrative tasks.

Example: A new HOA might face a $2,500 setup fee for establishing accounts and initial services.

How to Find the Best Fit for Your HOA

First, start with identifying your community's needs (1). Assess what services are essential for your HOA. Do you need extensive maintenance, financial management, or community engagement? Knowing your priorities will guide your search.

Next, research potential companies (2). Look for management firms with experience in communities similar to yours. Online reviews and testimonials can provide valuable insights into their performance and reliability.

Then, check qualifications and certifications (3). Make sure the companies you're considering have the necessary licenses and credentials. This can indicate their expertise and professionalism in managing communities.

After that, request proposals (4). Reach out to multiple companies for detailed proposals outlining their services and pricing. This will give you a clearer picture of what each company offers and how it fits your budget.

Next up, conduct interviews (5). Schedule meetings with potential companies to gauge their responsiveness and communication style. Ask them questions about their experience and approach to management.

Communication strategies (6) are another crucial factor. Inquire about —how often the management company will communicate with board members and residents.--- A company that values open communication will likely hold regular meetings and provide detailed reports.

Don’t forget to seek references (7). Ask for contacts from other HOAs currently working with the management company. Speaking with these communities can provide firsthand insights into their experiences.

Finally, review the contract terms (8). Take a close look at the proposed contract, checking for details about fees, services, and the length of the agreement. Make sure there’s flexibility in case your community’s needs change over time.

FAQ for HOA management companies

What exactly does an HOA management company do?

HOA management companies handle a variety of tasks, including maintenance coordination, financial management, and rule enforcement. They help keep communities running smoothly by taking care of the day-to-day operations.

How much do HOA management companies charge?

Costs can vary widely depending on the services offered and the size of your community. Typically, you might expect to pay a monthly fee ranging from $10 to $60 per unit. It’s best to get quotes from several companies for a more accurate estimate.

Can I change my HOA management company?

Yes, you can change your HOA management company. Check your current contract for termination terms and provide written notice if required. Discuss options with your board, evaluate new companies, and vote on the switch

You can also check out our other blog post on the best HOA management software.

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Enes Güneş
Head of Marketing

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