Our CEO addresses the service interruption and explains Join It's commitment to selecting reliable partners and steps we're taking to prevent future disruptions.
July 15, 2020
On 15 July 2020, we experienced an unprecedented service interruption due to downtime by one of our dependency partners, an IBM Company called Compose, Incident Tracker for Compose.
Our CEO addresses the incident in a letter to our Community and explains Join It's commitment to selecting reliable partners and steps we're taking to prevent future disruptions.
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Yes! We offer two discounts, which can be combined, to make our service more affordable. We offer 10% off for non-profits and 10% off for choosing an annual plan.
United States Dollar (USD). While Join It serves customers from over 40 different countries. All of Join It's pricing is listed in USD.
Yes! Depending on the needs of your organization, there are a handful of ways that Join It can support collecting donations.
Join It charges a Service Fee in addition to our monthly packages in order to keep our packages as low as possible and accessible to organizations of all sizes. With this approach, larger organizations, who use the service to process more memberships, end up paying a bit more. Additionally, it aligns Join It and our organizations, so that we're not making money unless you're selling memberships.
The Join It Service Fee is small service fee when you collect an online membership payment through our platform. This is separate from the payment processing fee that is charged by Stripe, which is the behind-the-scenes platforms that facilitates the processing of payments.