Frequently Asked Questions about Digital Membership Cards
Do Join It digital membership cards work with Apple Wallet and Google Wallet?
Yes. Digital membership cards work natively with both Apple Wallet and Google Wallet, allowing members to save their membership card to their smartphone or smartwatch with a single clickâwithout downloading a separate membership app or carrying a printed card.
What information is included on a digital membership card?
Each digital membership card displays key membership details, including the member's name, membership type, expiration date, current status, and a unique QR code or barcode for verification and check-in.
Can I use digital membership cards for event check-in and check-out?
Yes. Digital membership cards make event check-in and check-out fast and accurate by allowing staff to scan each member's unique QR code or barcode using a phone, tablet, laptop camera or compatible barcode scanner.
What's the difference between a virtual membership card and a digital membership card?
There isn't one. "Virtual membership card" and "digital membership card" are different names for the same thingâa membership card that is stored on a smartphone or smartwatch instead of being printed.
How do I create digital membership cards for my organization?
Creating digital membership cards with Join It is simple. After setting up your organization and members, Join It automatically generates a unique digital membership card for every active member.
Do members need to download an app to use their digital membership card?
No. Members don't need to download a separate membership app. Join It digital membership cards can be added directly to Apple Wallet or Google Wallet, making them instantly accessible on a smartphone or smartwatch.
Which Join It plan includes digital membership cards?
Digital membership cards are included with Join It's Total plan and above. All eligible plans support native Apple Wallet and Google Wallet integration at no additional cost.
Can a digital membership card be shared or faked?
Digital membership cards are designed to be secure. Each card contains a unique QR code or barcode that is linked to the member's live membership status, helping prevent misuse or unauthorized access.


