Live Chat Support

Need help with Join It right now? Our Live Chat support option comes with all plans so you always have support when you need it.

Our Live Chat is a quick, easy way to get in touch on your schedule. 

Easy Access 

While you certainly can send us an email to, some users find it easier to use our Live Chat option! Get connected with a real person to answer your questions, help you through the setup process, or troubleshoot with you if you're having an issue with the system. All of our pricing plans come with this chat option so you don't have to worry about missing out on real, personal help with your organization. 

Need to reference something again and again? We can help you find our support article in our Support Center so you always have the information you need at your fingertips. 

Simple Follow-Ups 

Whether you're sending us a message after hours or you get pulled into a meeting while chatting, leave us your email address and we'll send you a response there just as soon as we can. 

Simple to start. easy to use.

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Any questions?

Frequently Asked Questions

Are there discounts available?
Can my organization collect donations with Join It? 
Why does Join It charge a service fee? 
How is Join It's service fee different from Stripe's payment processing fee? 
Still have questions?