Top 18 Contact Management Software: Features, Ratings & Pricing

Drowning in Contacts? Here’s How to Stay Organized (Without Losing Your Mind)

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Keeping track of contacts shouldn’t feel like a never-ending game of hide and seek. But between scattered spreadsheets, overflowing inboxes, and forgotten follow-ups, things can spiral fast.

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Enter contact management software—your digital address book on steroids. Whether you're a membership organization, a small business, a growing nonprofit, or a sales team chasing leads, the right tool can help you stay organized, nurture relationships, and never miss an opportunity again.

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And the best part? There are plenty of free contact management software options out there, along with premium tools packed with advanced features.

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So, which one’s right for you? Let’s dive into our list of the 18 best contact management software options to help you find the perfect fit!

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Contact Management Software

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​​Not all contact management software is built the same. Whether you're managing members, tracking leads, or streamlining customer interactions, the right tool can save time and boost efficiency. Below, we’ve categorized the best contact management software options to help you find the perfect fit.

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For Membership Organizations

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Join It

Managing members shouldn't feel like a never-ending spreadsheet nightmare. That’s where Join It comes in. Designed for membership-based organizations, it helps you track, engage, and grow your community effortlessly. Whether you’re running a nonprofit, club, or association, Join It simplifies renewals, automates reminders, and keeps everything organized—so you can focus on what matters most: your members.

Key Features:

• Automated Membership Management – No more chasing renewals manually.
• Custom Membership Plans – Create different tiers and pricing options.
• Payment Integration 
• Member Communication Tools – Send updates, reminders, and welcome emails.
• Event & Benefit Tracking – Manage perks, discounts, and member-only events.
• Easy Integrations – Connect with Eventbrite, Mailchimp, and other tools.
• Membership Database & Directory – Keep all member information in one place.
• Easy Integrations – Connect with Eventbrite, Mailchimp, Zapier, and more.

Reviews:

⭐ Capterra: 4.7 / 5 

⭐ G2: 4.8 / 5 

Monthly Price:

​​Starter: $29/month

Growth: $49/month

Total Package: $99/month

Extra Package: $249/month

Annual Price:

Starter Package: $26/month

Growth Package: $44/month

Total Package: $89/month

Extra Package: $224/month‍

Free Trial: ✅ 30 Days | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: The platform makes it easy to add, edit, and check member information. Sending emails to members is simple and fast.
Cons: Email options are limited. But the team is working on that.

5-Star, Capterra, February 2, 2024

Review 2
Pros: Join It is intuitive and works well for the whole team, including those who don’t use it regularly. Features like Eventbrite integration and flexible customer service stood out, along with fast responses and ongoing product improvements.
Cons: Some desired use cases didn’t fit perfectly out of the box, but the support team was always helpful in finding workarounds.

5-Star, Capterra, October 26, 2023

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For Sales & CRM

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Sales teams thrive on strong relationships and timely follow-ups. A powerful contact management system helps organize leads, streamline pipelines, and boost conversions. If you're looking for contact management software for small business, these CRM tools are a game-changer.

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Pipedrive

Pipedrive is a user-friendly CRM designed to keep deals moving. With its visual pipeline, automation tools, and AI-powered sales assistance, it helps businesses close more deals without the hassle.

Key Features:

• Visual Sales Pipeline – Drag-and-drop interface for easy deal tracking.
• Automation & AI Sales Assistant – Automate follow-ups and get smart recommendations.
• Email & Communication Tracking – See when emails are opened and schedule follow-ups.
• Lead & Contact Management – Store and organize all customer details.
• Payment & Proposal Integrations – Connect with Stripe, QuickBooks, and PandaDoc.
• Reporting & Insights – Track performance with detailed analytics.

Rating:
⭐ Capterra: 4.5/5
⭐ G2: 4.3/5

Monthly Price:

Essential: $24/month

Advanced: $49/month

Professional: $69/month

Power: $79/month

Enterprise: $129/month

Annual Price:

Essential Package: $14/month

Advanced Package: $39/month

Professional Package: $49/month

Power Package: $64/month

Enterprise Package: $99/month

Free Trial: ✅ 14 Days | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Clean, easy-to-use interface—great for beginners. Helpful guides and responsive support team.
Cons: Some integrations are challenging and required contacting support multiple times.

5-Star, Capterra, July 9, 2025

Review 2
Pros: Automations keep the business running smoothly and ensure nothing is missed for clients.
Cons: Setting up automations can be unintuitive, and lack of integrated ticketing means some manual work.
Reason for choosing: Picked Pipedrive for easier automation and pipeline management.

4-Star, Capterra, July 3, 2025

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Monday sales CRM

If you love flexibility, monday sales CRM is a great fit. Built on monday.com, it lets you customize your sales workflow, track leads, and automate repetitive tasks—all in an intuitive interface.

Key Features:

• Fully Customizable CRM – Tailor it to your sales process.
• Lead & Deal Tracking – Manage prospects and deals in one place.
• Sales Automation – Reduce manual work with automated workflows.
• Email & Communication Sync – Keep track of conversations.
• Pipeline & Forecasting Reports – Gain insights into sales performance.
• Integrations – Works with Slack, Zoom, HubSpot, and more.

Rating:
⭐ Capterra: 4.7/5
⭐ G2: 4.6/5

Pricing:

Monthly Price:

Basic: €15/seat/month

Standard: €20/seat/month

Pro: €33/seat/month

Enterprise: Contact sales for pricing

Annual Price:

Basic Package: €12/seat/month 

Standard Package: €17/seat/month 

Pro Package: €28/seat/month 

Enterprise Package: Contact sales for pricing

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Free Trial: ✅ Try for free | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Modern, customizable interface. Great for pipeline, automation, and notification management. Integrates smoothly with tools like Gmail, Slack, and Google Calendar.
Cons: Some advanced features (like custom reports) require higher-cost plans. There’s a learning curve for new CRM users.

4-Star, Capterra, June 9, 2025

Review 2
Pros: Effective for project tracking, management, automations, reminders, and searching account data.
Cons: Formatting feature can be buggy when switching formats, but it’s a minor issue.

5-Star, Capterra, May 16, 2025

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C2CRM

C2CRM delivers robust sales management tools, automation, and analytics at a fraction of the cost of big-name competitors.

Key Features:

• Lead & Opportunity Management – Track prospects through the sales cycle.
• Automated Workflows – Reduce time spent on repetitive tasks.
• Customer & Contact Database – Centralized client records and communication history.
• Sales Forecasting & Analytics – Real-time reporting to optimize performance.
• Integration-Friendly – Connects with QuickBooks, Outlook, and more.

Rating:
⭐ Capterra: 5.0/5
⭐ G2: 4.6/5

Monthly Pricing:

Core CRM Package: $37/user/month

Pricing is for Named Users Only (10 User Minimum)

Annual Price: No yearly discount available.

Free Trial: 🚫  There is no free trial available.

Recent reviews shared by customers:

Review 1
Pros: Makes it easy to manage large volumes of technical documents for customers and track communications around document sharing.
Cons: No major drawbacks mentioned.

5-Star, Capterra, July 21, 2018

Review 2
Pros: Well-designed logic for managing customer base. The support team is highly praised for their helpfulness in explaining features and benefits.
Cons: None noted.

5-Star, Capterra, July 30, 2018

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Nutshell

Nutshell is built for small businesses, offering easy-to-use tools for managing contacts, automating follow-ups, and closing deals faster.

Key Features:

• Simple & Intuitive CRM – No complex setup required.
• Sales Automation – Automatically assign leads and follow up.
• Built-in Email Marketing – Create and send targeted campaigns.
• Contact & Lead Management – Store and organize customer interactions.
• Reporting & Insights – Track sales performance with ease.
• Integrations – Works with Google Workspace, Outlook, and Slack.

Rating:
⭐ Capterra: 4.3/.5
⭐ G2: 4.3/5

Pricing:

Monthly Price:

Foundation: $19/seat/month

Growth: $32/seat/month

Pro: $49/seat/month

Business: $67/seat/month

Enterprise: $89/seat/month

Annual Price:

Foundation: $13/seat/month

Growth: $25/seat/month

Pro: $42/seat/month

Business: $59/seat/month

Enterprise: $79/seat/month

Free Trial: ✅ 14-day free trial | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Great for tracking, reporting, and customizable dashboards. Most functionality meets user needs.
Cons: When an email bounces in Gmail, it doesn’t automatically remove the contact from the campaign.

5-Star, Capterra, May 14, 2025

Review 2
Pros: Super intuitive and customizable—well-suited for small businesses. Helpful and responsive support team.
Cons: Some valuable features are only available with a paid plan, and being billed in USD is tough for Canadian users.
Reason for choosing: Chose Nutshell for its appeal to tech-savvy, growth-focused businesses.

4-Star, Capterra, May 14, 2025

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Close

For teams that live and breathe sales calls, Close is the perfect CRM. With built-in calling, SMS, and email automation, it’s designed to help you engage leads and close deals faster.

Key Features:

• Built-in Calling & SMS – Reach out to prospects without leaving the platform.
• Automated Email Sequences – Follow up with leads at the right time.
• Sales Pipeline Tracking – Move deals forward with an intuitive dashboard.
• Contact Management & Activity Logging – Keep all interactions in one place.
• Performance Analytics – Track sales trends and team productivity.
• Integrations – Works with Zoom, Zapier, and Slack.

Rating:
⭐ Capterra: 4.7/5
⭐ G2: 4.7/5

Pricing:

Monthly Price:

Base: $29/seat/month

Startup: $59/seat/month

Professional: $109/seat/month

Enterprise: $149/seat/month

Annual Price:

Base: $19/seat/month

Startup: $49/seat/month

Professional: $99/seat/month

Enterprise: $139/seat/month

Free Trial: ✅ Try for free | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Streamlined and intuitive dashboard, great for real-time sales tracking and easy onboarding of new team members.
Cons: Trial period is a bit short for teams needing more time to evaluate all features.
Reason for switching: Moved from Pipedrive for better all-in-one communication.

5-Star, Capterra, July 8, 2025

Review 2
Pros: Easy-to-use interface, very clean UI, and an impressive product roadmap. Good features for startups, including customer management.
Cons: Feature set is currently limited, but roadmap is strong and promising.
Reason for switching: Moved from HubSpot CRM, as Close was included in a startup program.

4-Star, Capterra, January 8, 2025

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For Marketing & Lead Generation

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Want to turn cold leads into loyal customers? The right contact management software can help capture, organize, and nurture leads with automation and personalization. Whether you're running email campaigns or tracking prospect data, these tools can help.

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ZoomInfo

Struggling to find the right leads? ZoomInfo provides businesses with an extensive database of verified contacts, helping sales and marketing teams connect with decision-makers faster. With AI-driven insights and automation, you can reach the right audience at the right time.

Key Features:

• Extensive B2B Database – Access millions of verified business contacts.
• AI-Powered Lead Scoring – Identify high-value prospects instantly.
• Sales & Marketing Automation – Automate outreach and follow-ups.
• Advanced Search & Filtering – Find leads based on industry, job title, revenue, and more.
• CRM & Email Integration – Sync data with Salesforce, HubSpot, and other platforms.
• Data Enrichment & Accuracy – Keep your contact lists updated with real-time verification.

Rating:
⭐ Capterra: 4.3/5
⭐ G2: 4.4/5

Pricing: A demo is needed to get more details about the pricing.

Free Trial: 🚫  There is no free trial available.

Recent reviews shared by customers:

Review 1
Pros: Strong search capabilities with useful filters. Downloading data is easy and straightforward.
Cons: Pricing is high—requires a year payment in advance. User encountered more bad email addresses than expected.
Reason for switching: Moved from Seamless.AI after a persuasive sales call.

4-Star, Capterra, July 10, 2025

Review 2
Pros: Great for finding contact info—lots of leads, emails, and numbers for most companies.
Cons: Some contact details (emails/numbers) are incorrect or outdated, especially HQ phone numbers.

4-Star, Capterra, June 12, 2025

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Insightly

Insightly is a powerful CRM and project management tool designed to help you streamline your marketing and lead generation processes and keep your customer relationships organized. With deep insights into customer data and robust automation features, it’s a great choice for businesses looking to scale effectively.

Key Features:

• CRM & Project Management – Manage both sales and projects in one place.
• Pipeline Management – Track sales opportunities and visualize your sales funnel.
• Advanced Reporting & Analytics – Gain insights with customizable reports and dashboards.
• Workflow Automation – Automate repetitive tasks and follow-ups to save time.
• Email Tracking & Integration – Sync with Gmail, Outlook, and other platforms.
• Third-Party Integrations – Integrates with popular tools like Mailchimp, QuickBooks, and Zapier.

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Rating:
⭐ Capterra: 4.0/5
⭐ G2: 4.2/5

Pricing:

CRM tool starts at: $29
Marketing tool starts at: $99

Recent reviews shared by customers:

Review 1
Pros: Intuitive, easy-to-use interface with good dashboard customization. Works well for simple projects on the free version.
Cons: Free version is quite limited in features.

4-Star, Capterra, January 13, 2025

Review 2
Pros: Highly customizable and inexpensive CRM, easy to set up for small companies.
Cons: Not suitable for scaling—problems with automation and integrations as the company grows.

3-Star, Capterra, January 12, 2025

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Nimble

Small teams need a CRM that works without the headache. Nimble blends relationship management with social insights, making it easy to track leads, nurture relationships, and grow your network—without endless data entry.

Key Features:

• Smart Contact Management – Consolidate contacts from multiple platforms.
• Social Media Insights – Track interactions across LinkedIn, Twitter, and more.
• Email & Calendar Sync – Keep conversations organized in one place.
• Task & Pipeline Management – Stay on top of deals and follow-ups.
• Automated Lead Enrichment – Instantly pull relevant business details.
• Integrations – Works with Outlook, Gmail, Zapier, and 1,000+ apps.

Rating:

⭐ Capterra: 4.5/5

⭐ G2: 4.6/5

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Pricing:

Monthly price: $29.90

Annual price:$24.90

‍Free Trial: ✅ 14-day free trial | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Easy to use, intuitive, and great for on-the-go access—especially when away from a PC.
Cons: Other apps provide better team communication features. Not as widely used among colleagues.

5-Star, Capterra, June 30, 2025

Review 2
Pros: Robust reporting system—helps track customers and engagement, with useful graphs to visualize data.
Cons: Registrations require people to log in; would prefer a simpler link for submissions without extra steps.

5-Star, Capterra, June 30, 2025

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VipeCloud

More than just a CRM, VipeCloud offers an all-in-one sales and marketing platform, combining automation, email marketing, and pipeline management to streamline lead generation and customer engagement.

Key Features:

• All-in-One CRM & Marketing Automation – Manage leads and marketing from one platform.
• Drag-and-Drop Email Builder – Create and send professional campaigns.
• Automated Follow-Ups – Nurture leads with personalized sequences.
• Sales Pipeline Tracking – Stay on top of deals with a clear visual dashboard.
• SMS & Social Media Integration – Reach prospects across multiple channels.
• Integrations – Works with Zapier, Gmail, Outlook, and more.

Rating:
⭐ Capterra: 4.9/5
⭐ G2: 4.7/5

Monthly Price:

Community: $15/month

Plus: $25/month

Pro: $50/month

Enterprise: $75/month

Annual Price:

Community: $q50/year

Plus: $240/year

Pro: $480/year

Enterprise: $720/year

Free Trial: ✅ 15-day free trial | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Service is great—responsive team, easy to learn, and very adaptable. All-in-one system with CRM, automations, scheduler, and more.
Cons: Embeddable forms don’t look as good when integrated with Squarespace pages.
Reason for choosing: Chose VipeCloud for excellent onboarding and integration support.

5-Star, Capterra, January 17, 2025

Review 2
Pros: Onboarding, training, and support are “best in class,” which is crucial for nonprofits setting up automations and integrations.
Cons: Platform is still improving on integration and functionality as it grows.
Reason for choosing: Picked VipeCloud for its personal support and pricing.

5-Star, Capterra, October 30, 2024

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For Workflows

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Need to simplify internal processes? Contact database software with automation capabilities can reduce manual tasks, integrate with existing tools, and keep your operations running smoothly.

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ClickUp

ClickUp brings everything into one place, making it easier to track projects, manage client relationships, and collaborate with your team. Whether you're planning outreach campaigns or automating lead follow-ups, ClickUp keeps everything organized.

Key Features:

• Customizable CRM & Marketing Workflows – Set up pipelines tailored to your sales process.
• Task & Project Management – Assign tasks, track progress, and collaborate effortlessly.
• Email & Automation – Automate follow-ups and track communication history.
• Dashboards & Reporting – Get insights into lead conversion and campaign success.

Rating:

⭐ Capterra: 4.6/5

⭐ G2: 4.7/5

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Monthly Price:

Free: Free forever

Unlimited: $10/user/month

Business: $19/user/month

Enterprise: Custom pricing

Annual Price:

Free: Free forever

Unlimited: $7/user/month

Business: $12/user/month

Enterprise: Custom pricing

Free Trial: ✅ Try for free | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Extremely customizable with lots of workflow and functionality options—hard to imagine a use case it can’t accommodate.
Cons: Can get expensive at scale, and some premium features require higher-tier plans.

5-Star, Capterra, July 2025

Review 2
Pros: Great for project planning, brainstorming, and working with subcontractors. Upgraded features are worth it.
Cons: Free plan has strict storage limits—needed to upgrade after hitting them. Recommends using Google Drive or Dropbox for file storage.

5-Star, Capterra, June 2025

Planfix

Planfix is a powerful marketing and contact management tool designed for teams that need a customizable approach to CRM. With advanced automation and collaboration tools, it’s great for streamlining client communications and tracking lead generation.

Key Features:

• Flexible CRM System – Customize fields, workflows, and automations for your process.
• Task & Contact Management – Keep track of leads, clients, and internal tasks.
• Omnichannel Communication – Manage emails, calls, and messages in one place.

Rating:
⭐ Capterra: 5.0/5
⭐ G2: 4.7/5

Pricing:

Monthly Price:

Plan A: $11/user/month

Plan B: $21/user/month

Plan X: $31/user/month

Annual Price:

Plan A: $8/user/month

Plan B: $18/user/month

Plan X: $28/user/month

Free Trial: ✅ 14-day free trial | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Strong technical support. Easy to extend system functionality with many solutions and integrations.
Cons: Too many button color choices—no dark theme available.

5-Star, Capterra, November 2024

Review 2
Pros: Very flexible and constantly improving platform. Regular updates and excellent support make it highly functional.
Cons: Takes time to learn. No local partner company in Ukraine, so payments must be made via bank transfer.

5-Star, Capterra, 2024

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Make

Make (formerly Integromat) is a powerful no-code automation platform that connects your favorite tools, helping businesses streamline sales, marketing, and customer communication. Whether you're syncing contacts, automating email sequences, or managing lead data, Make keeps everything running smoothly in the background.

Key Features:

• Visual Workflow Automation – Build complex workflows with an easy drag-and-drop interface.
• Multi-App Integrations – Connect CRM, marketing tools, and communication platforms seamlessly.
• Data Sync & Contact Management – Keep customer details updated across all systems.

Rating:
⭐ Capterra: 4.8/5
⭐ G2: 4.7/5

Pricing:

Monthly Price:

Free: $0/mo 

Core: $10.59/mo 

Pro: $18.82/mo 

Teams: $34.12/mo 

Enterprise: Contact Sales

Annual Price:

Free: $0/mo 

Core: $9/mo 

Pro: $16/mo 

Teams: $29mo 

Enterprise: Contact Sales

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Free Trial: ✅ Try for free | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Stands out for its integrations and time-saving automation. Easier to use than many similar tools; feels like the “Swiss Army knife” of automation. Transitioning from older tools has been a great decision.
Cons: Lacks some integrations available in alternative tools—requires learning or paying for API access in some cases.

5-Star, Capterra, July 2025

Review 2
Pros: Very easy-to-use, drag-and-drop UI. Huge range of modules for automation. Regular updates and strong community. Features like AI Agents and Human in the Loop add extra flexibility.
Cons: Some limits on workflow possibilities, so more technical knowledge may be needed to push the tool further.

5-Star, Capterra, June 2025

For Real Estate & Construction

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Tracking buyers, sellers, and project contacts is crucial in real estate and construction. A dedicated contact manager software ensures you never lose touch with prospects or partners, helping you stay ahead in a competitive industry.

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IXACT Contact

IXACT Contact is a CRM built specifically for real estate professionals, helping agents, brokers, and teams stay organized, automate follow-ups, and build stronger client relationships. From drip email campaigns to lead tracking, it’s a one-stop solution to keep your business running smoothly.

Key Features:

• Automated Drip Email Campaigns – Nurture leads effortlessly with pre-written emails.
• Website & Lead Capture – Build a personal real estate website with built-in lead forms.
• Integrated Email & SMS Marketing – Stay connected with clients through automated outreach.
• Task & Appointment Management – Keep track of showings, follow-ups, and important dates.

Rating:

⭐ Capterra: 4.4/5

⭐ G2: 4.5/5

Pricing:

Monthly Price:

IXACT’s Pricing:   $55/Month

Annual Price:

IXACT’s Pricing:   $46.75/Month

Free Trial: ✅ Try for free | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Billing department eventually responded to inquiries.
Cons: Communication and support are virtually non-existent.

1-Star, SoftwareAdvice, 2024

Review 2
Pros: Platform is easy to use, good for beginners, and makes inputting contacts and running campaigns straightforward.
Cons: Customer and technical support are 100% non-existent. Issues with mass emails and account blocks.

4-Star, SoftwareAdvice, 2024

TopBuilder

Real estate and construction professionals need more than just a generic CRM. TopBuilder is an industry-specific solution that helps contractors, home builders, and sales teams manage leads, automate follow-ups, and streamline project communication—all in one platform.

Key Features:

• Lead Management & Tracking – Keep all prospects and project details in one place.
• Bid & Proposal Management – Create, send, and track bids efficiently.
• Marketing Automation – Automate emails, newsletters, and drip campaigns.
• Project & Task Management – Stay on top of deadlines and responsibilities.

Rating:

⭐ Capterra: 5.0/5

Pricing: A demo is needed to get more details about the pricing.

Recent reviews shared by customers:

Review 1
Pros: Very easy to set up and use—customization is simple, and the team is helpful.
Cons: No negatives noted; customer service has been excellent.

5-Star, SoftwareAdvice, 2021

Review 2
Pros: Ability to add custom KPIs and user-defined fields for detailed customer tracking. Reduces the need for switching between different applications.
Cons: Email marketing features could be more flexible and customizable. Integration with outside APIs is limited.

5-Star, SoftwareAdvice, 2020

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For Call & Messaging

For businesses that rely on direct communication, a contact management system with built-in call and messaging tools keeps customer interactions seamless. Whether it’s sales calls or customer support, these tools help you manage contacts efficiently.

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CallShaper

Running a call center shouldn’t feel like a chaotic mix of spreadsheets and guesswork. CallShaper is a cloud-based call center solution designed to optimize outbound sales, customer service, and compliance. With automated dialing, real-time analytics, and an intuitive interface, it empowers teams to improve efficiency and boost conversions.

Key Features:

• Predictive Dialer – Automatically dials leads to maximize agent productivity.
• Real-Time Analytics – Monitor agent performance and campaign results.
• Call Recording & Compliance – Stay compliant with TCPA and DNC regulations.

Rating:

⭐ Capterra: 4.9/5

⭐ G2: 4.8/5

Pricing: A demo is needed to get more details about the pricing.

Recent reviews shared by customers:

Review 1
Pros: Packed with features and accessible for all user levels; responsive customer service. Works well for both call centers and remote teams.
Cons: Initial setup takes time, but the system works great once configured.

5-Star, SoftwareAdvice, 2021

Review 2
Pros: Scripting, IVR, webhooks, reporting, and exports are all robust. Customer support is fast and helpful.
Cons: No way to create ad-hoc reports with custom data for past calls that aren’t part of a recurring export; monthly report cap.

5-Star, SoftwareAdvice, 2020

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Smarter Contact

Texting is the fastest way to reach leads—and Smarter Contact makes it effortless. This SMS-based CRM helps businesses connect with prospects, automate follow-ups, and convert more leads through high-response text messaging.

Key Features:

• SMS Automation – Send personalized text campaigns and follow-ups.
• Skip Tracing – Find accurate contact details for better outreach.
• Two-Way Messaging – Engage leads with real-time conversations.
• Drip Campaigns – Automate messages to keep prospects engaged.

Rating:

⭐ Capterra: 5.0/5

⭐ G2: 4.9/5

Pricing: 

Monthly Price:

Starter: $199/mo 

Pro: $399/mo 

Elite: $499/mo 

Annual Price:

Starter: $149/mo 

Pro: $299/mo 

Elite: $379/mo 

‍Free Trial: ✅ Try for free | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Easy to use and effective—great for sourcing leads. Support team quickly fixes any issues.
Cons: No major issues—overall experience is very positive.

5-Star, 2024

Review 2
Pros: Clean, easy-to-use interface with good messaging and deliverability. Team actively adds new features and is responsive to feedback.
Cons: Experienced some downtime last year. Pricing is a bit high, but still a good value compared to alternatives.

5-Star, 2023

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Nextiva

Nextiva is an all-in-one business communication and CRM platform that simplifies contact management while integrating calls, emails, SMS, and team collaboration in one place. Its built-in CRM allows businesses to track interactions, automate workflows, and get real-time insights without needing multiple tools.

Key Features:

• Unified Communications – Manage calls, messages, and video meetings directly from the CRM.
  
  
• Contact & Lead Management – Store customer details, track interactions, and segment contacts.
  
  
• Automation Tools – Automate tasks, follow-ups, and reminders.
  
  
• Real-Time Analytics – Monitor customer engagement and team performance with detailed reports.
  
  
• Integrations – Works with Outlook, Google Workspace, and popular business apps.
  
  
• High Reliability – 99.999% uptime and 24/7 support.
  
  

Rating:
⭐ Capterra: 4.6/5
⭐ G2: 4.5/5

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Monthly Price:

• Core Plan — Starts at $36/month; 
• Engage Plan — $50/month; 
• Enterprise Plan — $75/month; 

Free Trial: ✅ 7 Days | No Credit Card Required

Recent reviews shared by customers:

Review 1
Pros: Easy to manage contacts and communication in one platform. The mobile app is very intuitive.
Cons: Initial setup can take time if migrating from other CRMs.
5-Star, Capterra, July 2025

Review 2
Pros: Great support team and seamless integration with our phone system.
Cons: The interface is powerful but has a learning curve.
4-Star, G2, June 2025

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