Effective: February 7, 2019
Join It, Inc ("Join It") has adopted this Privacy Shield Policy ("Policy") to establish and maintain an adequate level of Personal Data privacy protection. This Policy applies to the processing of Personal Data that Join It obtains from Customers located in the European Union and Switzerland.
Join It complies with the US-EU Privacy Shield Framework and Swiss-US Privacy Shield Framework (https://www.privacyshield.gov) as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Individual Customers in the European Union member countries and Switzerland. Join It has certified that it adheres to the Privacy Shield Privacy Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Privacy Principles, the Privacy Shield Privacy Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov
We also commit to cooperate with competent EU data protection authorities (DPAs) with regard to our customers end users’ human resources data transferred from a European country participating in the Privacy Shield in the context of the employment relationship.
The Federal Trade Commission (FTC) has jurisdiction over Join It's compliance with the Privacy Shield.
All Join It employees who handle Personal Data from Europe and Switzerland are required to comply with the Principles stated in this Policy.
This Policy applies to the processing of Individual Customer Personal Data that Join It receives in the United States concerning Individual Customers who reside in the European Union and Switzerland. Join It provides products and services to businesses and consumers.
This Policy does not cover data from which individual persons cannot be identified or situations in which pseudonyms are used. (The use of pseudonyms involves the replacement of names or other identifiers with substitutes so that identification of individual persons is not possible.)
Join It has designated the Legal Department to oversee its information security program, including its compliance with the EU and Swiss Privacy Shield program. The Legal Department shall review and approve any material changes to this program as necessary. Any questions, concerns, or comments regarding this Policy also may be directed to support@joinit.com.
Join It will maintain, monitor, test, and upgrade information security policies, practices, and systems to assist in protecting the Personal Data that it collects. Join It personnel will receive training, as applicable, to effectively implement this Policy. Please refer to Section 7 for a discussion of the steps that Join It has undertaken to protect Personal Data.
Join It will renew its US-EU Privacy Shield and Swiss-US Privacy Shield certifications annually, unless it subsequently determines that it no longer needs such certification or if it employs a different adequacy mechanism.
Prior to the recertification, Join It will conduct an in-house verification to ensure that its attestations and assertions about its treatment of Individual Customer Personal Data are accurate and that the company has appropriately implemented these practices. Specifically, as part of the verification process, Join It will undertake the following:
Join It provides various solutions to its Individual Customers who purchase its products. Join It collects Personal Data from Individual Customers when they purchase its products, register with our website, log-in to their account, complete surveys, request information or otherwise communicate with us. For example, Join It individual customers may choose to seek live support or post to a message board.
The Personal Data that we collect may vary based on the Individual Customer's interaction with our website and request for our services. As a general matter, Join It collects the following types of Personal Data from its Individual Customers: contact information, including, a contact person's name, work email address, work mailing address, work telephone number, title, and company name. Individual customers have the option to log into their accounts online and to request service online, including through a live support option; we will collect information that they choose to provide to us through these portals.
When Individual Customers use our services online, we will collect their IP address and browser type. We may associate IP address and browser type with a specific customer. We also may collect Personal Data from persons who contact us through our website to request additional information; in such a situation, we would collect contact information (as discussed above) and any other information that the person chooses to submit through our website.
The information that we collect from Individual Customers is used for selling the products and services they buy from us, managing transactions, reporting, invoicing, renewals, other operations related to providing services and products to the Individual Customer.
For certain products, Join It serves as a service provider. In our capacity as a service provider, we will receive, store, and/or process Personal Data. In such cases, we are acting as a data processor and will process the personal information on behalf of and under the direction of our partners and/or agents. The information that we collect from our Individual Customers in this capacity is used for managing transactions, reporting, invoicing, renewals, other operations related to providing services to the Individual Customer, and as otherwise requested by our partner and/or agent.
Join It uses Personal Data that it collects directly from its Individual Customers and for its partners indirectly in its role as a service provider for the following business purposes, without limitation:
Join It does not disclose personal information to third parties for purposes that are materially different than what it was originally collected for. Should this change in the future, we will provide individuals with the option to opt-out.
Except as otherwise provided herein, Join It discloses Personal Data only to Third Parties who reasonably need to know such data only for the scope of the initial transaction and not for other purposes. Such recipients must agree to abide by confidentiality obligations.
Join It may provide Personal Data to Third Parties that act as agents, consultants, and contractors to perform tasks on behalf of and under our instructions. For example, Join It may store such Personal Data in the facilities operated by Third Parties. Such Third Parties must agree to use such Personal Data only for the purposes for which they have been engaged by Join It and they must either:
Join It also may disclose Personal Data for other purposes or to other Third Parties when a Data Subject has consented to or requested such disclosure. Please be aware that Join It may be required to disclose an individual's personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. Join It is liable for appropriate onward transfers of personal data to third parties.
Join It does not collect Sensitive Data from its Individual Customers.
Join It uses reasonable efforts to maintain the accuracy and integrity of Personal Data and to update it as appropriate. Join It has implemented physical and technical safeguards to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alternation, or destruction. For example, electronically stored Personal Data is stored on a secure network with firewall protection, and access to Join It's electronic information systems requires user authentication via password or similar means. Join It also employs access restrictions, limiting the scope of employees who have access to Individual Customer Personal Data.
Further, Join It uses secure encryption technology to protect certain categories of personal data. Despite these precautions, no data security safeguards guarantee 100% security all of the time.
Join It notifies Individual Customers about its adherence to the EU-US Privacy Shield and Swiss-US Privacy Shield principles through its publicly posted website privacy policy, available here, and take individual customers approval and adherence to the current policy when they provide their information to us in the transactional process.
Join It personnel may access and use Personal Data only if they are authorized to do so and only for the purpose for which they are authorized.
Right to Access. Individual Customers have the right to know what Personal Data about them is included in the databases and to ensure that such Personal Data is accurate and relevant for the purposes for which Join It collected it. Individual Customers may review their own Personal Data stored in the databases and correct, erase, or block any data that is incorrect, as permitted by applicable law and Join It policies. Upon reasonable request and as required by the Privacy Shield principles, Join It allows Individual Customers access to their Personal Data, in order to correct or amend such data where inaccurate. Individual Customers may edit their Personal Data by logging into their account profile or by contacting Join It by phone or email. In making modifications to their Personal Data, Data Subjects must provide only truthful, complete, and accurate information. To request erasure of Personal Data, Individual Customers should submit a written request to local Join It office.
Requests for Personal Data. Join It will track each of the following and will provide notice to the appropriate parties under law and contract when either of the following circumstances arise: (a) legally binding request for disclosure of the Personal Data by a law enforcement authority unless prohibited by law or regulation; or (b) requests received from the Data Subject. If Join It receives a request for access to his/her Personal Data from an Individual Customer, then, unless otherwise required under law or by contract with such Individual Customer, Join It will refer such Data Subject to the Individual Customer.
Satisfying Requests for Access, Modifications, and Corrections. Join It will endeavor to respond in a timely manner to all reasonable written requests to view, modify, or inactivate Personal Data.
This Policy may be amended from time to time, consistent with the Privacy Shield Principles and applicable data protection and privacy laws and principles. We will make employees available of changes to this policy either by posting to our intranet, through email, or other means. We will notify Customers if we make changes that materially affect the way we handle Personal Data previously collected, and we will allow them to choose whether their Personal Data may be used in any materially different manner.
EU and Swiss Individual customers may contact Join It with questions or complaints concerning this Policy at the following address: support@joinit.com
In compliance with the US-EU and Swiss-US Privacy Shield Principles, Join It commits to resolve complaints about your privacy and our collection or use of your personal information. EU and Swiss individuals with questions or concerns about the use of their Personal Data should contact us at: support@joinit.com
If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed by Join It, EU and Swiss individuals may bring a complaint before the EU Data Protection Authorities (DPAs) and Swiss Federal Data Protection and Information Commissioner (FDPIC). Finally, as a last resort and in limited situations, EU and Swiss individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
If you have any questions, then please contact us so that we can provide additional information.
Contact UsYes! We offer two discounts, which can be combined, to make our service more affordable. We offer 10% off for non-profits and 10% off for choosing an annual plan.
Yes! Depending on the needs of your organization, there are a handful of ways that Join It can support collecting donations.
Join It charges a Service Fee in addition to our monthly packages in order to keep our packages as low as possible and accessible to organizations of all sizes. With this approach, larger organizations, who use the service to process more memberships, end up paying a bit more. Additionally, it aligns Join It and our organizations, so that we're not making money unless you're selling memberships.
The Join It Service Fee is small service fee when you collect an online membership payment through our platform. This is separate from the payment processing fee that is charged by Stripe, which is the behind-the-scenes platforms that facilitates the processing of payments.